Customer Ratings & Reviews
- Model:
- SM-R510NLVAXAR
- SKU:
- 11058968
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Bad Buds Experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds kept coming out of my ears which was very annoying. Sound quality didn't have enough bass.
No, I would not recommend this to a friendHeadphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good quality too me i wish i would of got some more beats
No, I would not recommend this to a friendNot good for me
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg it is not good for the safety of my son very fast loss I paid Insurance , but they cannot give me lost insurance on fixing this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there MunkhnasanB, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your Galaxy Buds2 Pro, but we need more information than we currently have available before we can do so. Please reach out to us when you have time to conduct some troubleshooting on your device, if needed. Thank you for being a valued Samsung customer. - Debra
- Cons mentioned:Price
Is not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is bad and expensive never recommend Is only for new
No, I would not recommend this to a friend Better fit needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work great but they did not stay in my wife's ears as she was moving. We ended up going with the Google headphones instead because they have a wing on them that keeps them in your ears securely. Not only that but the Google headphones were cheaper and cooler. We got them in an army green color that my wife loves.
No, I would not recommend this to a friendLove them
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about them is a plus. Love all of the features.
I would recommend this to a friendReally good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are really good. THEY ARE REALLY REALLY REALLY GOOD
I would recommend this to a friendEar buds pro 2
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy fit, easy listening, and good value for the money
I would recommend this to a friendAudio only last a month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month youre lucky if one bud still works surprised they havent fixed this yet
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there GGGG, thank you for taking the opportunity to share your experience with using the Samsung Galaxy Buds2 Pro. We value your feedback as we strive to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your audio quality, however, we need a few more details regarding what may be occurring with your device before we can do so. Please feel free to contact Support at your earliest convenience for further assistance with troubleshooting your device. Thank you for reaching out and being a faithful Samsung customer. - Debra
2 pair nothing but Static noise
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried two pair, One I brought directly from samsung and the Other I brought from best buy. And they both do the same thing after a while become nothing but static noise. Would not recommend these
No, I would not recommend this to a friendAwesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, Wonderful Fun Easy to use, amazing experience
I would recommend this to a friendDoesnt work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can speak on the phone onlyvfor videos no dea I hope receibe my money backl!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day TomasC, thanks you for taking the time to share your feedback with us regarding your Galaxy Buds2 Pro. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device, but we need a bit more information before we can do so. Please feel free to contact Support at your earliest convenience for further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
Disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not connect correctly with the laptop book 360, you can only hear one headphone, there is no improvement compared to its predecessors, I definitely consider returning it, they do not work well for me and they are not comfortable.
No, I would not recommend this to a friendHappy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase. It was easy to order online.
I would recommend this to a friendBudsss Love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them only this is they sont adjust the soumd
I would recommend this to a friendEarbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not best when sweating. Fall out randomly.........
No, I would not recommend this to a friendEar infection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used them for awhile then noticed pain in my ear. Went to the doctor and it's an ear infection thanks to Samsung. Over a month and still dealing with it. I assumed my buds afterwards. This is a thing. I googled it and was surprised. Apparently this started with last year's model when they switched to a different material
No, I would not recommend this to a friendnot what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connectivity for these was not good. I also had trouble with getting a proper fit.
No, I would not recommend this to a friendNot a good fit
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit. Therefore i can't say if the sound quality is good or not.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings DanielF, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. The sound quality on the Galaxy Buds2 Pro provides an immersive listening experience with its full 24-bit audio for clear, rich audio. Your conversations are crystal clear due to its Intelligent Active Noise Cancellation as it quiets even the loudest sounds so you can tune in to what matters most. When it's time to let the outside world in, switching to in-person conversations is super easy with Intelligent Conversation Mode utilizing voice detect. You can just start talking and it will automatically lower your volume and put your Buds in Ambient Mode so you can hear the other person’s voice loud and clear! These Buds are packed with features! Let us know if you would like any further assistance after reviewing the resource shared by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
Horrible - bad audio, bad fit, bad buds.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly don't get the hype here. I pre-ordered these, only to be seriously disappointed. They didn't come with additional size ear inserts - just one size, don't fit tight and won't stay in. The app says, poor fit, change your ear piece but there are none. I'll stick to my beats and return these - total waste of money.
No, I would not recommend this to a friend