Customer Ratings & Reviews
- Model:
- SM-R510NLVAXAR
- SKU:
- 11058968
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Microphone sound is garbage.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought these buds and the whole point to get a high sound quality microphone that does not pick up background noise. The sound is garbage and seems to amplify rather than reduce the background noise. I will be returning.
No, I would not recommend this to a friendComplete garbage.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are uncomfortable. Getting them into pairing mode is a HUGE hastle. It took forever to pair them with my iPhone and the Galaxy Buds app for my iPhone never recognized them. I'm returning them and getting Bose Quietcomfort.
No, I would not recommend this to a friendSound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds but sound quality has not improve over the predecessor
I would recommend this to a friendWrong purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality and they are expensive. They are useless
No, I would not recommend this to a friendSamsung ear bud pro
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one of the ear buds work.. . . . . . . . . . . .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi James... Thank you for reaching out about your Samsung Galaxy Buds2 Pro earbuds. There is a one-year manufacturer's warranty available on all Samsung products, so please reach out to Samsung's warranty department at 1(800) SAMSUNG/1 (800) 726-7864 if your buds fall into that time frame. Thank you for being the best part of Samsung. -Bethany
Noise
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, But the fit is bad and outside noise is not canceleld
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SathvikMN, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. Feel free to contact Samsung Support if you would like any further assistance after reviewing the resources provided. Thank you for being a treasured Samsung customer. - Debra
Samsung Galaxy buds2 pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To big for my ears. Need to come with different kinds tips
I would recommend this to a friendGarbage
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst. The left one stopped working within a week and it's more effort to fix than cost to buy new ones (jabra ones haven't broken 6 months later)
No, I would not recommend this to a friendBroke after four months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Month four and these buds started sounding garbled to my callers. So back to buying cheap buds as I get the same deal buying cheap.
No, I would not recommend this to a friendK&S
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.those my second pair. I lost the first ones. I like them
I would recommend this to a friendLoose ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds will not stay in my ear. They are always falling out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Natasht, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your feedback as we strive to improve the design and functionality of our product line. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. Let us know if you have any questions for us after reviewing the resource shared by reaching out to Support at your leisure. Thank you for being a staunch Samsung customer. - Debra
Na
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They wouldn't. connect to my Samsung. 23.
No, I would not recommend this to a friendLow battry life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low battery life, 2-4hrs max. Does not stay in ear comfortably and falls out easy. Drops connection randomly. Not worth $200.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello KennethF, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be happy to help you troubleshoot anything you are experiencing with your device that may be causing difficulty or frustration. With regards to the battery life, the ANC feature usage will use more battery consumption than using the ambient sound feature, and we have an article on our website titled "All about your Samsung earbuds’ battery life" to help you better understand and troubleshoot this matter. For the fit of your device, this device does come with additional ear tips in a larger and smaller size in your original packaging, we have a great article titled "How to wear your Samsung earbuds" and you can perform a fit test while wearing your earbuds and connected in the Samsung Wearables App to acheive the most secure fit possible. Lastly with the connection, if you are maintaining the range of bluetooth connection and experiencing these interruptions of your device we have another article to help you titled "Galaxy Buds disconnect from phone often". If you are still experiencing anything out of the ordinary with your earbuds, please reach out to the Samsung Support Team for additional assistance. Thank you for being a Samsung customer. -Elizabeth
Happy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied. Easy to use app and in store process.
I would recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right side stopped charging … bought the extended warranty because this is the second time this has happened.. all they did was give me a store credit for what I paid for them.. apparently the warranty is a one time use.. not for the whole 2 yr period..
No, I would not recommend this to a friendMissing items
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was mussing charging cord and the squishys for the ear buds. When i called i aksed if i returned the item if i could get a replacment i was told no and i had to reorder.
No, I would not recommend this to a friendPurpple buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't really like the product. People couldn't hear me most times. I can hear them fine sound quality was not that great.
No, I would not recommend this to a friendDesign failure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds constantly fall out. I tried medium and small replacement memory foam tips recommended in several ratings comments and they don’t help.
No, I would not recommend this to a friendBad within a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted a year before technical problems. Right ear bud is stuck on indefinite charging and wont pair or connect. Tried to resync and it won't work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Bryan, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We'd be more than happy to help you troubleshoot this matter with your buds. We have some articles on our website to help you or you can reach out to the Samsung Support Team for one on one assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Becareful of purchasing this item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They contnue to fall out of my ear, so it was a waste of money because I can't use them for anything
No, I would not recommend this to a friend