Customer Ratings & Reviews

I really like the color, it's a shame that the material gets dirty quickly, it gets stained and doesn't come off even if you try to clean it quickly

My left ear bud stopped working, refret paying this much money. Do get the extended warranty

I have used the Buds+ for a while, and the Buds2 Pro are a worthy upgrade. The Buds2 Pro boast better sound, clarity, and even a better fit in my ears. The active noise cancellation is very effective, which will prove useful for those who ride the bus or subway. I have worn these earbuds for over an hour, and I surprisingly didn't experience ear fatigue. They fit very snugly in my ears as well, which will be great if you are active and like to go for a jog or go to the gym. The microphone is also clear and blocks out background noise well, and callers have not complained about not being able to hear me well. Battery life is also decent. Overall, the Buds2 Pro are excellent for audiophiles and the casual listener alike. I love the Bora Purple color in matte, which keeps the Buds and case free from fingerprints. Highly recommended.

I liked the fiture on them they were good overall but they kept falling down from my ears and i tried all three sizes they still kept falling down

These headphones were a gift for my wife. We dont like them at all. The sound quality when we are talking is bad. She likes her other headphones that she has had for about 3 years. We will not be keeping these.

If you happen to be on of those lucky people whose have ears that will comfortably accommodate Samsung's new Galaxy Buds2 Pro, and also happen to be big into Samsung's ecosystem, these buds are unquestionably a good choice. Those two caveats are necessary since these buds likely are NOT a good option you can't answer "yes" to both questions. Since there obviously is not much reason to buy earbuds that don't fit comfortably. Or which cannot perform a lot of their new hi-tech tricks unless they are paired with a newer Samsung phone, watch, tablet or TV. But let's assume there are no issues on either front. If so, these buds are pretty impressive on a lot of different levels, starting with the initial setup. Samsung phone users really don't have to do anything. Once you open the little ring box they come in, the phone immediately sees them and asks if you want to pair them. Answer "yes" and you are done. The phone downloads any necessary software on its own (Wear app required) and you are good to go. This is as easy as it gets. Even better, the buds also automatically connect to all your other Samsung devices too, all by themselves. And can switch back and forth between devices -- say you get a phone call while watching a movie -- automatically. Nice. If you want to get deep in the weeds on the setup, launch the Wear App and choose the "Earbuds settings" option. There a lots of choices here, including an "Earbud fit test" checks to see if the fit provides the best music quality. I am not sure how it does that but this is where I ran into trouble, since this little program kept insisting that the fit in both ears was "poor." I spent some time shoving and twisting and turning them in each ear, and even changing out the soft rubber nubs that insert into your ear canal for larger and smaller ones. (Four different sizes are included). I finally succeeded in getting a "good" fit, per the app, but it took a major effort and a major toll on my ears. This clearly is not an issue for everyone but is for me, for whatever reason. Ears too small? Odd shape? Ear canal at an odd angle? I am not sure, but in the end, these buds just did not fit my ears. Very uncomfortable. The buds had to be jammed in very tight for what Samsung said was a "good" fit, and that was painful. Some earbud manufacturers have gone to designs that do not involve extensions that insert into the ear canal, which are generally much more comfortable for me. Samsung has opted not to do that with this model. But the company claims they are 15 percent smaller than before for a "better fit." Well, not for everyone. Still, once it place, the buds sounded pretty darn good, especially when listening 24-bit content, another new feature of this new generation ear bud. (Most content is 16-bit) 24-bit content was very clean and crisp. Noticeably better. If the fit of the ear buds is good, you can move on to other setup options. Like Intelligent Automatic Noise Cancelation. You have three choices here: Off, a version that allows you to more easily hear the ambient noise around you, or full noise cancelation. This works best when there is a constant outside noise, such as when you are in flight on a commercial airliner. Generally speaking, you get the best sound with ANC off, since it tends to chop off some frequencies. But ANC is a blessing during air travel or other situations where blocking or reducing outside noise is essential. One gimmicky option is 360 sound, which is essentially surround sound. Good for watching movies I guess. Not so much when listening to music. This is not really a game changer. But those who tend to listen music in settings where they may also be interacting with other people will like this one: An option called Intelligent Conversation Mode that will mute whatever you are listening to automatically, along with ANC, if you start talking. And unmute when you stop. You can stop music or skip tracks by tapping the buds but there is no touch volume control. If you are finicky about how your music sounds, there are a wide variety of equalizer presets in the app (although no way to create your own custom mode). I found "Dynamic" sounded best but there are lots of other options, including one with a bass boost. Those who like to exercise or spend a lot of time outdoors with the buds will be happy to know these are somewhat water resistant -- with an IPX7 rating. That means dealing with sweat or getting splashed by light rain is not an issue, but dropping them in the pool is. The Galaxy Buds2Pro come in a very small box that looks like a ring case. An included USB A to USB C cable connects a charger (not included) to the box That keeps the buds and the box (which has its own battery) charged. The box alone, which can be charged wirelessly, provides up to 18 hours of run time with ANC on, according to Samsung. These are unobtrusive ear buds that look great and sound even better, if the fit is right. They are a good choice for those who also have modern Samsung phones and other devices, since such a device is required for the buds to perform some functions.

Last 2 months. Right earbud started being half as loud as the left, and then eventually stopped.

Great ear bud but, the design bulges out that hurts my ears. May jot be for everyone. Recommend to keep like galaxy buds 2

Bad ear fit. I couldn't use them because they felt like they were falling out of my ears even after trying the different sizes

Apparent defective product was returned Would not hold Bluetooth signal from phone nor laptop

Turns volume down when speaking and watching videos. Samsung technicians don't know how to address problem. Returning 2nd pair

They sound okay, but no better than $30 JLabs that have better battery life. After four months, the left earbud will no longer charge.

Did not like these the sound Quality, what's not very good and I found them uncomfortable

It fell off from my ear all the time and when I hold the. To prevent them to fall I always hang up a phone call.

Feels cheap Previous model was better in sound quality and ear fitment.

Less than 30 days of using this product the left side of the earbud die on me. Best Buy was able to get me a new set hopefully this one doesn't die on me as well

The earbuds have nothing to grab on to when inserting in the ear or removing them so they are difficult to handle and I have dropped them a few times already.

The earbuds doesnt stay in the ear. They fall out very easily regardless of the size ear tips.

I read about these, and purchased them at my local BB. The sound of these is amazing. I had a pair of Jabre that I really liked, and I prefer the Jabre hard switches within each bud as controls as opposed to the Bud2 P{ro touch controls. But the sound qualify of the Biud2 Pro genuinely exceeds that of my former buds across multiple music genres. Bass is solid, but so are the mid-range sounds, the distin ctive sounds and instruments that emerge (especially in music I have heard many times). The mid-highs and highs are almost piercing, not brash, just clear and powerful. I also love the way these integrate with the Wearables app on my Galaxy S22. These buds will sound good on anything, I have no doubt, but they go work well with Samsung devices. They are very comfortable. I was worried, as the default ear tubes felt pretty bad, but I installed the largest of the batch, and they fit just perfect. These are very comfortable, and do not protrude so much. The noise concellation, controlled by the Wearable app on my phone works quite well. I have had no trouble with connectdions. I listen to music, a phone call comes in, I answer, the music automatically stops, then call ends, and the music automatically starts back up. Great. I didn't have to learn anything, it just lhappened automatically. I am still learning how to use these, the more subtle features and commands, and trying to get fluent on the basic commands. I'm enjoying the procless. The bottom line: theses sound really good. I am very plelased with my purchase, and I'm gload I purchased when I did, this past Monday, because they were 169US, and now they are 239US.

Every time I connect to my Samsung phone and make a call it disconnects and refuses to stay connected for more than a second no matter what settings I set it to.