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Customer Ratings & Reviews

$229.00

Customer reviews

Rating 4.6 out of 5 stars with 5958 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 5,958 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds great sound no issues. Upgraded from the galaxy buds. Love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever! Very high quality performance! Must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product. Good purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for some weeks now. Like the conversation setting that temporarily lowers volume hands free. Fit is a bit off for me, the 'fit' test feature is useful. Volume is good, it doesn't want you to damage your hearing though and has a limit. Great for listening to my favorite band's concerts, good sound clarity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sadly returned.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were alright, but they didn't last long until one of the earbuds started acting weird and I had to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great buds the price is right the sound is right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones and was happy to upgrade my buds plus ive had for 6 years. The voice detect to turn on ambient sound and turn down your music is very helpful as a part tome delivery driver. I never leave the house without them

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sized, easy to connect snd item was un stock at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones for my mom for Christmas and didn’t expect much but she loved them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Great sound terrible fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones genuinely are great for aound quality and battery life but THEY NEVER STAY IN MY EARS LOL. Ive never had headphones fall out as much as these suring simple movements of my head

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Tony, thanks for taking the opportunity to review your Samsung Galaxy Buds2 Pro. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. We also offer the Comply Tips Designed for Galaxy Buds2 Pro. These foam tips easily attach to the device and feature a comfortable, custom in-ear fit. Fun fact, these tips were designed to fit in the charging case while charging. Check out the article titled, "How to wear your Samsung earbuds" if you would like more helpful information about getting the perfect fit for your Galaxy Buds2 Pro. Please feel free to reach out to Samsung Support if you would like further assistance. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    No multipoint connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I have to blame myself a little bit on this review, because I did not look into this before I bought them. That being said. I assumed with the price of these, and technology available today, that they would of course have that feature. Much to my surprise they don't. Which is a bummer, because with having a work phone and a personal phone that was an essential feature I was hoping for, which I should have done my due diligence but didn't. I'm kicking myself in the butt right now. If you're looking for multi-point connection, look elsewhere

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there MKUltra86, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. If you have you lost or misplaced one of your Samsung earbuds, you can still enjoy your music until you find the missing earbud. Just use your single earbud with the phone that both earbuds were previously paired to. Feel free to check out, "Use a single Samsung earbud with your phone" if you would like more information about using one earbud at a time. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Loud for hubby...quieter for me.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine with Samsung TV speaker. I will need to get some optical cables to run the soundbar, since the Samsung TV will not work with the soundbar now if it is Bluetooth to ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG LOVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these and actually got a second pair the other day plus bestbuy associate was funny n cool with helping me purchase them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds, i have small ears so they do fall out sometimes not all the time tho, but i still love them, i had the regular ones and someone stole them so i had to buy me another pair so i got these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best present for my husband

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best airbuds for samsung! My husband loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service at your store on Broadway in Tucson, Arizona. The young man that was helping us was very knowledgeable. We love these Samsung earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John's earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I just had to buy replacement ear pieces due to them not having them and the ones that came with was to large

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Great sound,lousy fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't stay in my ears no matter what size of cups I used, great sound quality, the horrible fit cancelled that out, lost one in a machine at work,it was crushed. $250 worth of junk, my $20 skull candy buds sound just as good, and stay in my ears, dont waste your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome pair of buds!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this set of earbuds for almost over a year and I really like them! Samsung never dissapponts!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds, faulty case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old case stopped charging the buds after a year, samsung is aware of the issue, if you can get these on sale for 100$ less than retail they are worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best earbuds ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well since ive purchased my Samsung earbuds i have not regretted it at all, they work perfectly. This is one of my best buys from BEST BUY.

    I would recommend this to a friend