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Customer Ratings & Reviews

$229.00

Customer reviews

Rating 4.6 out of 5 stars with 5958 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 5,958 reviews
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones work great. If using them with an iphone you can connect them to your pc first to turn on the touch controls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pro Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they don't do what I wanted, they work as described

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my wife as a Christmas present. So far, she loves them and says they work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounding earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife after her original Galaxy Buds died - she had those for several years. She loves these and enjoys the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online same day pickup & was ready early. Great service plus Galaxy buds are the way to go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to lose and prone to falling out. Love the color.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Watch, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Please feel free to check out, "How to wear your Samsung earbuds" to achieve the perfect fit for your Buds. If you would like any further assistance afterward, let us know by contacting Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Easy to wear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely loved them ! He said they’re better than AirPods lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutly love my headphones and the color is super cute !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loved the gift thanks to Best Buy for having them in different colors what a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband Approved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband. He loves them and reccommends to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Are these buds for you,?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life on one charge is overestimated. Sound is great. Delicate to use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey RubenR, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important the battery life of your device is to you. The battery life of these buds can be affected by whether you are using the ANC feature or the Ambient Sound feature. The ANC feature does use more battery life than the Ambient Sound feature. If you believe the battery of your device is not operating as intended, please reach out to the Samsung Support Team for assistance. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Earbuds for life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best earbuds. Recomend. Better than apple products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear pain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds have good quality but the cancelling out mechanicsim using negative really hurts your ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite ear buds so far. Improvements to the ambient sound are noticeable and very much appreciated.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not fit right.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like the fit and chose to take back. To much pressure on ears.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best earbuds ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best earbuds I ever used , I didn't expect to be awesome like that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Mixed review.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music. Useless for outdoor telephone calls if there is as much as a breeze.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds but a little confusing when I first used them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features. Worth the money. It has made my life so much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..................... . . ....... ..... ...

    I would recommend this to a friend