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Customer Ratings & Reviews

$229.00

Customer reviews

Rating 4.6 out of 5 stars with 5958 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 5,958 reviews
  • Rated 5 out of 5 stars

    I love them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them so much, are really easy to use and really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise cancelling is good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister honked at me twice and I didnt hear her. (she was less than 10ft away in the same parking lot)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones, battery life is not as good as my older ones, but these are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung device. Broke my first pair and bought another because I like them a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is King!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds so far. Samsung is the best!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    not worth the money ...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT PURCHASE THESE- I purchasd a pair from Best buy in Phoenix 10/25. Won't hold a charge past 3 hours. Contacted online tech support Oct 14, said I need to take them back to the store. I live 1200 miles away. . THAT'S not going to happen. Felt "OK" in my ear, but not great. I can deal with it as the sound was good, but the charge issue is a big one for me; they're good for about half of my workday and then they're done till they recharge. Hard pass

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha BartEnder57702, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If one or both of your Galaxy earbuds are not charging or turning on, the issue may be with the earbuds themselves or the charging case. Using a charger that isn't approved by Samsung may cause charging malfunctions; it's also possible that the earbuds may be damaged. You can try fully charging the case, checking the earbuds for damage, or restarting the earbuds. Please take a moment to review "Samsung earbuds do not turn on or charge" to help resolve what you have described to be experiencing with your device. Feel free to contact Samsung Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Done with Samsung Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair of these for just over a year until the right earbud just blew out on me. Tried all methods of troubleshooting and no fix. The pair of buds i had before these, the original Galaxy Buds, broke after 6 years of normal use, which I didnt see as a problem. Im more mad that these didn't even last more than 15 months with very little use. Second, they never truly stayed in my ears. I had to overwork them and shove them in my ears every time, always doing a head shake test to ensure they were secure. Even then, they sometimes just pop out. Im looking elsewhere, like Sony or Raycon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Only headphones for me!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever had. Great with my fold 5!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds2 pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like everything about these! Earbuds. Highly recommend them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy a different brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend these earbuds. I had a pair of Galaxy Buds Pro with a galaxy phone before "upgrading" to Buds 2 Pro, and the old ones were far superior in most ways. First, these earbuds fall out of my ears constantly. I've tried every attachment. The sound doesn't really matter if you can't keep the buds in your ears. Second, the battery life is abysmal. Less than 2 hours and one or both buds is dying. Third, connection problems with bluetooth. Fourth, while the sound quality is decent, it's not worth the price. Go with a different brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Weathercrafter, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We would love to help you troubleshoot the features and functionality of your earbuds that are not meeting your expectations. For the fit of your earbuds we have a great article available titled "How to wear your Samsung earbuds" and recommend doing a fit test with your earbuds connected in the Samsung Wearables App. We also have a great article for the battery titled "All about your Samsung earbuds’ battery life" and will highlight that the battery life of your device will be longer if you are using the Ambient Sound setting rather than the ANC. For the connection we have a few articles we recommend browsing titled "Galaxy Buds disconnect from phone often" and "Connection issues with Samsung earbuds". Lastly for the audio quality, if you haven't done so already in the settings you can adjust the equalizer to an audio profile that aligns to your preferences. We also have an article titled "No, low, or poor audio quality on Samsung earbuds" to help you at your convenience. Lastly, if these matters continue with your earbuds, we also have the Samsung Support Team available through chat to offer additional assistance. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Galaxy buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds. Best pair i ever had. Great buy for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Just like the airpods. I had high hopes. Not even close to senheissers. JUNK. No mids. Either too cloudy or too flat. Beats pro are not crazy awesome but at least they have more clarity. These are Compared to beats pro, apple, senheisser, samsung buds original. I have all the above.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair I've bought and I still love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Couldn't have found a better gift for my husband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied they are good headphones and very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 2pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It look so cool!! Am enjoying the 2 pro. My wife use it too and she love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Samsung keeps improving their ear buds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, for me personally they do stay in for me..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy Buds2 Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and Easy to Wear. Enjoying the hands-free advantage.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Nice sounds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is all that is good about this product. They dont stay inside ear, while im watching a movie or folding laundry they fall out every time! Ive tried every size but same thing with each. Not worth the price in my opinion.

    No, I would not recommend this to a friend