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Customer reviews

Rating 4.6 out of 5 stars with 5941 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 5,942 reviews
  • Rated 5 out of 5 stars

    Best air buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These air buds have an incredible sound and great noise canceling technology

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with these. Noticeable difference from previous generations. Sound quality is great! The ANC is effective and i dig the 360 audio!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my 14yr old son and he loves them. He said they have really good sound

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very dissapointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These feel okay in the ear. But the soud quailty is just okay. And the battery life was not good. They have a fatal flaw in the sound quality when it comes to "s" sounds. They sound unbearably sharp. Couldn't listen to my favorite artist with these because of it. Putting it on "smooth" only helped a little. But I also feel I shouldn't have to fiddle around with the sound of 200 dollar earbuds to make them usable. Will be returning.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha ChristinaL, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" and "All about your Samsung earbuds’ battery life" to help resolve what you may be experiencing with your device. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Sam pro2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It it over all really good but sometimes it just wants to come off my ear but again a very good and well made product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy quality in audio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant ask for more from this giant from Tv, Audio, cell phones samsung is the leader in all simple as that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds 2 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung buds pro 2, best ear buds that I've ever worn. Wouldn't wear anything else going forward

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are working and fit great. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gifted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend likes these and has no complaints. He says theyre good and hilds better in his ear at work than most other earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed how easy it is to set up with the Wear app. Pairing was seamless, and the sound quality is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Different than AirPods... but in a good way!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at how many features and customizations these ear buds had. First of all, you can choose between three different sizes of the squishy ear piece. Other features include noise canceling (to cancel outside bud noise) and ambient sound (to include outside noise). Glad to have so many options and really make these ear buds MINE!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have on sale

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great! Not worth the full price but when on sale they are fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great. I would recommend it! The sound is nice when you have both earbuds on.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    The Best Around for Samsung Users

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely excellent ear buds with the absolute best experience on the market if you have a Samsung phone. The noise cancellation and the sound quality is top-tier. The Bluetooth connectivity is the best on the market. The software integration using Samsung Wear is seamless. 10/10 I love these earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Superior headphones indeed!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have gotten my granddaughter through some tough times. She always compliments the noise cancelation while shes on the phone with me. It is very light and aerodynamic so not as much sweat builds up in her ear as the prior ones she had "airpods". And even though im unsure of its durability to intense sweat she has worn these headphones frequently on her workout journey. I was so happy when i purchased them because they was in her favorite color. Would definitely recommend to all my friends when purchasing gifts for the young folk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other earbuds in the past. None of them matche the quality of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dad loves it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my dad loves these works perfect with his s22+ good noise cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality Samsung buds so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of these buds are the best I've had, in my own opinion. They also are super comfortable and sturdy to wear, unlike the last Gen. My only gripes are some occasional Bluetooth glitches (which are fixable by just putting the buds back in their case and removing them) and no ANC tuning, and maybe a bit pricey. Aside from that, I recommend them if you want an amazing pair of true wireless earbuds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply exquisite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome everything is easy to use and set up and sound is superb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im inlove!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! I work in a very loud factory and the noise cancelling is great!

    I would recommend this to a friend