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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5975 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 5,975 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds. Sound and quaility are amazing. I use them all day, everyday and hadnt have any issue with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice earbuds.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product, i had try many types of songs and podcast and i worked perfectly fine. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work extremely well on Samsung! I love using them, work in construction and can't hear a thing. Voice Detect is way more effective than on the previous generation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Quality Product. Couldn't Fit my Ear Securely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good; noise cancelling was effectice but not as quiet as headphones. My challenge was that I couldnt get the buds to fit in my ear securely... I tried each size of the foam pads and none seemed secure... I bought them for several upcoming intercontinental airline flights. I dropped one of them and almost lost it on my first flight. In fact, they fell out of my ears several times and I stopped using them for fear of losing one or both....

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Phil, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like more information on how to get the perfect fit for your anatomy, check out, "How to wear your Samsung earbuds." Have you tried the Comply Tips Designed for the Galaxy Buds2 Pro? The Galaxy Buds2 Pro foam tips easily attach to the device and feature a comfortable, custom in-ear fit. These are engineered to be the perfect length and shape for optimal in-ear fit, so the ear tips stay securely in your ears. Fun fact, the tips are designed to fit in the charging case while charging. With multiple sizes available, this will help to find the perfect fit as well. Feel free to reach out to Samsung Support if you would like further assistance and/or help troubleshooting your device. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Noise cancelation is superb. Charges quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Work great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used earbuds in years because they are usually inconsistent but these are great. They're comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, lightweight design offers a comfortable, snug fit for a variety of ear sizes · Buds barely stick out of your ears · great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, I lost the extra silicone tips and had to order more off Amazon. They are a little loose in my ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, a great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have been great! I love that the ear buds have two layers of wax protection making them easy to clean and protecting additionally from sweat during workouts. The only complaint I really have is the fit isnt 100% perfect, but they have mever fallen out, and when I go to adjust them I can easily hit the touch buttons and pause my music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung buds are nice. I switched from a different brand and am happy with the new Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is fantastic! All the user controls that you can turn features on and off with. It even syncs with my Samsung watch. I couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones.. i dont go a day with out them .. great sound and quality easy to track them down with your samsung phone.. also they charge fast

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    almost as good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are very nice, very decent. almost half as good as the AirPods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Samsung Buds they are good and I like the sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother adores them! It was his birthday gift, and he's fascinated with them. They're perfect for when he goes to the gym and super comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and very comfortable. I use all day at work with no pain or discomfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work in a faxtory and just love how much sounds these earbuds cut out. Would definitely recommend to someone else.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good this time. I tried the previous versions but didn't like how they fit. These fit just fine and I love the battery life. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just enjoy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, it's better that airpods on my personal opinion

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancellation 10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommend if you want noise cancellation earbuds, Its a must!!

    I would recommend this to a friend