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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5975 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 5,975 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I use these at gun ranges

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling worked better that the ear foams i used at gun ranges. And the ambient mode can be a little louder than my normal hearing too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gift for Father's Day! loved it, uses it everywhere, perfect size and elegant

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good quality for me it was an excellent option.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Simply The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Buds are just what you need weather on the go or just relaxing,,They add the extra bit of comfort To your life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaints is you still cant track them in the case if you misplace them. Other than that the noise canceling feature is amazing and sound quality is what you expect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, love it, comfortable and easy to carrie and my purse

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Buds Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a replacement pair my first ones got stolen. I did not look at any other brand. I knew i wanted the same kind. They are the best and fit well in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is clean and crisp. Cancels noise great and can casually talk to someone flawlessly when u start speaking. Couldn't ask for more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy transition, love the features. I have a samsung phone so it runs smoothly. The noise canceling is great and everything else.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is most definitely a Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing. I also like how they go into ambient mode when someone starts speaking with you.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    An upgrade in every way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new shape of the Galaxy buds are truely phenominal. They rest in the ears incredibly easily. And the added find my buds features ahow significant improvement over the original Buds Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound and functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and functionality with all your Samsung products. The fit check was perfect. I didn't realize I was wearing them all wrong before this.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to replace another brand that were not as comfortable, I went with the reviews…. They are comfortable…. That is about the best experience thus far. They do connect to the competition phone, and are average for normal exterior noise environments. The functionality not so great… so, I connected them to Samsung TV to use… well… 8 feet away and they cut in/out while watching TV. Any additional distance and they stop connecting. 800 sq foot studio condo…

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Tygarfam, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Buds2 Pro. We value your feedback as we strive to improve the design and functionality of our product line. Please reset your Galaxy Buds2 Pro, update their firmware via the Wearable app, and ensure there are no obstructions or routers near your TV. Feel free to reach out to Support afterward if you have any questions or if you would like further assistance. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones a week ago for my sister because they are good. It is 100 percent recommended. most of my family have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality refurbished head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones and conditon for a refurbished item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. Theyre quite the upgrade from the first generation!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear perception and sound depth, eady to install. Great blocking of surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buds money can buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with my Galaxy. Sounds great, lots of features. No issues wearing them in the rain. Solid.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Galaxy! Would recommend for sure! Great sound quality!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a few years to justify this purchase. I couldn't see the price tag. Am i ever so glad i treated myself! They're definitely worth it.

    I would recommend this to a friend