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Customer reviews

Rating 4.6 out of 5 stars with 5942 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 5,942 reviews
  • Rated 3 out of 5 stars

    Okay but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds can only be connected to one device at a time. They also can fall out of your ear. The sound quality is decent and they can cancel out noise; however, don’t wear them if you are doing yard work because they vibration in the ear can get loud.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy OldNStuff, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Galaxy Buds are versatile, wireless earbuds that can connect to several devices so you can get your audio your way. Whether you want to connect them to a phone, tablet, PC, TV, or even a smart watch, they have you covered. They can be used for streaming music and podcasts as well as making and managing phone calls. You can also switch the connection between other devices in your home using the Galaxy Wearable app or Bluetooth settings. Take a moment to review, "How to connect your Galaxy Buds" if you would like more information on connecting your Buds2 Pro. If your Buds2 Pro aren't fitting correctly, you can simply swap the earbud tips and/or wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Your Galaxy Buds Pro, Buds2, and Buds2 Pro come with earbud tips that are similar to those on the Galaxy Buds and Galaxy Buds+. If there is a gap between the ear tip and the earbud, sound may leak out and the earbuds' performance may be poor. Please make sure that the ear tips and the earbud grooves fit properly and try to reinsert them so that there is no space between the ear and the ear tip. If you are still having performance issues, please try changing the ear tips to a larger size. If the earbud tips do not fit comfortably, you can try a different size to get a tighter seal. This will improve the microphone’s performance and provide a stronger sound. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like any further assistance or if you have any questions for us, do not hesitate to contact Samsung Support for further assistance. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Good buds. Alright price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the Galaxy buds, they're superior. They look and feel nice. I wish there were more options for the tips. Still comfortable though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbud 2 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great earbuds fits comfortably and blocks ourter noises. Really good sound fir music and nois3 canceling works great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy ASAP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful priduct with quality sound and noise canceling is solid too highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are phenomenal! They are comfortable and convienient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing earphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing earphone i have ever used. Loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing alternative to Airpods. Strong contender.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are THE buds. They are intuitive, quick, and the sound is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Pair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought these to see how well they sync with my galaxy phone, and boy was I surprised. I enjoy how comfortable they are in my ear and how they seamlessly pair with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung wireless buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exception quality and great price. Love my product. I carry them everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love These

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These aee the best. The sound and clarity are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds Pro2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new Galaxy Buds2 Pro paired quickly with my Samsung phone and the sound is pretty impressive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outdated

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody has these and we all know the earpieces fall out easily. Otherwise, the sound is better than the phone unless you are outdoors on a windy day. Why should our headphones pick up SO much ambient sound? I'm planning to switch to the over-the-ear type, so they won't fall off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality. Clear sound. Easy to use. Phone calls are clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, they work great and the noise canceling works perfectly for mowing the lawn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality on phone calls and with music. I would suggest as a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best on the market and meeting all of my expection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear audio with great bass and great noise cancellation for earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good earbuds the case does get dirty quickly though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, very portable and confortable and easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great when they stay in your ears, tried all the different size tips, the medium seems to fit best, but will fall out when chewing or smiling. Also if you are like me and wear only one at a time, be aware that ambient sound only works when you have both inserted.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TimothyC, thank you for sharing your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important the fit of your device is and we have a few additional tips to help you get the ideal fit you are seeking. We have a great article available online to help titled "How to wear your Samsung earbuds" to help highlight the optimal position of the buds in your ear. You can also perform a fit test while wearing the buds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth Samsung