Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5941 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 5,942 reviews
  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are extremely excellent , you can hear sounds clearly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They suck!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds pro 2 are trash, volume is fair for music, but if your your using yhem to listen to your smart tv, they are trash. No matter what ear tips you use it doesn't fit comfortably in your ear. If you use them when exercising they will slip out of your ear especially when you start sweating. The only reason i purchased these is because i lost my original galaxy buds, but have since found them and will be using those from now on. They fit waaaaaay better and the sound quality is waaaaay better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Halestorm861, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Galaxy Buds are versatile, wireless earbuds that can connect to several devices so you can get your audio your way. Whether you want to connect them to a phone, tablet, PC, TV, or even a smart watch, they have you covered. They can be used for streaming music and podcasts as well as making and managing phone calls. You can also switch the connection between other devices in your home using the Galaxy Wearable app or your device’s Bluetooth settings. Please check out, "No, low, or poor audio quality on Samsung earbuds" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your Buds2 Pro. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Also take a look at, "How to wear your Samsung earbuds" to learn more about getting the perfect fit when it comes your Buds2 Pro. Let us know if you have any questions for us or if you would like any further assistance by reaching back out to us at your leisure. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Ear buds pro 2 Sony

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality just a hassle sometimes to keep in ears while working out. The noise cancellation is phenomenal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that quality of my earbuds i really recommended them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The galaxy buds pro 2 is one of the best earbuds i have ever used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Samsung Buds

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two sets. They were in store and customer service was excellent. Haven't had any problems with the ear buds. Would purchase again from Samsung since there's been no disappointments yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and quality looking forward to what else they improved on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pefect earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and love the different features. Perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamaxy pro buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds work verry well for music and answering phone calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOAT earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic quality and sound cancelation. Best earbuds I've used thus far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it works very good looking to get a new wach. To

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pro buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome sound quality. Noise canceling could be a little bit better, but they do a awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent surround sound, while hitting the highs & lows with clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Ear Buds

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to use!!! They are a light weight ear bud that stays in your ears...the sound quality of one is great but both sounds like you are there in person!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them, very comfortable and are worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best so far

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really reliable. Comfortable. Responsive and a good upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ear buds, sound is clear, great for worming out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Noise canceling is very good. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. No connection issues. Fits nicly in my ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fit ears. Limited battery life.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. Battery life is a bit lacking. They don't even last a full day so I use only one ear bud at a time so when it dies I can switch to the other to get through a full day. Each ear bud operates different functions limiting functionality this way. Otherwise like them. Difficult to pair to non Samsung items. No in ear instructions makes navigation challenging.

    No, I would not recommend this to a friend