Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5976 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 5,976 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New galaxy buds for my wife.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them, great noise canceling features and excellent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not crazy about the fit. Airpods fit better than these. Sound is good but haven't quite mastered these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the s24 ultra, excellent quality, decent sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have on sale

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great! Not worth the full price but when on sale they are fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Touch controls

    Rated 3 out of 5 stars

    Average product

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quiality. Struggle to use touch controls with sweat in hands. Disconnect sometimes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for getting in touch, Sergio. We appreciate your honest feedback. Let's work together to troubleshoot this. The Buds2 Pro has an IPX7 rating, which means it is water-resistant when submerged in fresh water at a depth of 1 meter for up to 30 minutes. However, using the earbuds in conditions inconsistent with the IPX7 standard may cause damage. Wet hands can affect the touch controls' sensors. If your buds get wet, thoroughly dry them by wiping with a clean, soft cloth and gently shaking out any water. Avoid exposing the device to liquids such as salt water, swimming pool water, soapy water, oil, perfume, sunscreen, hand cleaner, cosmetics, ionized water, alcoholic beverages, or acidic liquids. As for the buds disconnecting, we have an article titled "Galaxy Buds won't stay connected to phone" that can help you troubleshoot. If the issue persists or if you have any other questions, please contact us at Support. -Kelvin Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the battery life was longer but good sound over all

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my galaxy buds

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, all the bells and whistles, and great touch features

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    fits well in the ear, cancels out external sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color,great sound,fits well in the ear, cancels out external sound

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CarlosD, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are so pleased with the audio quality, color, and fit of your device. We hope you'll reach out to us if you are looking to enhance your experience further or have any difficulties you would like assistance in troubleshooting. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    delivery of ear buds out of state

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivered on time, and prompt updates on delivery status. Birthday gift for my son-reported huge improvement from prior ear buds-very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. Already had series 1 and these are a good upgrade. Worthit and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like them good sounds love them love samsung ....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I tired so many but so far these are the best for running in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. 3rd or 4th version I've had of these headphones and this are by farrrrrr the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for all of your Bluetooth headphone needs!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid sound for music and fantastic for all types of calls (phone, virtual meets, etc.).

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best headphones I have bought fit well and they paired to my phone instantly and rhe feel great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other earbuds in the past. None of them matche the quality of these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good earbud

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for noise canceling feature. Works great so far. Sound quality is also good.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    My earbuds.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones. Miss old buds that are fit for the outside ear. These are small and go inside of ear. Too loud at times

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Neutralizes all noise. They are a little unsteady on the ears and can sometimes fall out. Other than great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great sound, solid battery life, and stylish but..

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, solid battery life, a case that supports both USB-C and wireless charging, and definitely stylish but... fit may not work well for everyone. Compared to previous Buds Pro, these fit differently in ear so i had to switch to Comply's foam tips. 3 sizes of tips included, and Galaxy Wearable app offers a Fit test, but even with a good fit, these don't always stay in during workouts.

    I would recommend this to a friend