Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5941 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 5,941 reviews
  • Rated 5 out of 5 stars

    Great ear buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these. I bought 2. One for my wife and I.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sounds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The longer life really comes in handy. I work a 12 hour shift and i never have to take them out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear Buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works well and is clear. The sounds is very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Sound quality great. Noise cancelling fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound poor battery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life isnt the best but the sound quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact & Convenient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know what took me so long to get these wireless buds. Very easy to pair with devices. These are so much more convenient and compact for on the go and working out.I like the feature where it lowers the volume automatically when talking and they put out great sound, noise cancellation is a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase yet. Nothing ive had before sound as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound quality. The best sounding earbuds i own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom as a gift she loves them, she has issues with others staying in her ear but these fit perfectly, she uses that at home and in the office and is perfect for either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Buds Pro 2

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are great quality. The mic picks up on my voice nicely, confirmed by my husband. They sound nice when playing music. The noise levels from the job is mitigated when the noise canceling feature is in use. I highly recommend these ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent sound.hzbxjxhxjxjxjxjxjxjdjzjdjxjxjxjdjdjdjdj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always use regular headphones, Iwas talked into these, best money i ever spent they spund amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buds.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buds. Great sound quality, water-proofing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, my son loves his new ear buds. I would recommend best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing audio

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best audio product that samsung has sold so far in thier line up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just great

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give to my wife, she said is great to work with, even work out, excellent quality on the calls and to losten songs and podcasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sounds! But hard to figure out at first. Easy set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They are easy inconvenient to use. They do fall out of the ear a lot when you’re in motion I like doing a workout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy Buds Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Samsung Galaxy Buds Pro have great sound quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy Earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just OK. The fit in my ears isn't very comfortable. Sound is flat. The equalizer settings do help get a little better sound. Battery life seems very good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for reaching out to share your thoughts about the Galaxy Buds2 Pro with us, Don. We also appreciate your honesty while doing so. Studio-quality sound isn’t just for the pros. This immersive listening experience starts at the source with full 24-bit audio for clear, rich audio. We're glad to see that your buds have had a good battery life. You can check whether your Galaxy Buds2 are properly worn with the Galaxy earbud fit test. You may have worn earbuds that either pinched your ears or were too loose. If you wear your earbuds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. As far as the audio, we recommend checking out our article, "No, low, or poor audio quality on Samsung earbuds". If this persists, please be sure to reach out to us at Support for additional assistance. -Kelvin Samsung