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Customer reviews

Rating 4.6 out of 5 stars with 5941 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 5,941 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung did great job in this bud's,,,good quality sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ear bud the best so far. Noise cancelation is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! I just started using them, but already love them! The coolest factor is the ability to recognize voices and adjust the volume as needed! Pretty neat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JeffR

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is still perfect for movies and music while on the cell phone the noise in the back- ground is not part of a conversation anymore. Been a year in use and still like them above the many I have used in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones nothing better then them out in stores

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive Quirky, Not worth the money!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel big and heavy in my ears. It is hard to figure out where the touch zones are. I had a lower priced earbud that worked perfectly. These are quirky. They connect to my phone sometimes and other times they won't connect when I attempt to manually connect them . I regret buying these. My old beats earbuds cost less and worked flawlessly. SMH!!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earbuds ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Earbuds I've ever owned! I connect to my Samsung phone, my PC, my MacBook, My switch, even my Samsung TV so I can watch a show while my spouse reads! Easy functionality and great sound quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds 2 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line sound and quality glad i made this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my husband for his birthday and he absolutely loved them. He uses them everyday at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds 2 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are light and has a good fit.................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, good noise cancellation and great sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my husband's birthdaty. Very Nlnice upgrade for him vs what he was using before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a bad product after all. Sound quality was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for life!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair if headphones. Great features and sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purple bandit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like so far. Had to change the ear fittings a few times to ensure it stays. Good quality sound when doing my walks. and in my fav color

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buds Pro are a better value than the Buds2 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Buds Pro are a better value. The Buds2 Pro have better active noise canceling and their size is better. Everything else about them is worse than the Buds Pro. Sound quality is better on the Buds Pro, ambient amplification is better on the Buds Pro, battery life is better on the Buds Pro.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone was great I would definitely recommend it to other people to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are amazing! Truly better than the previous ones! They really stand out. The noise canceling has improved as well. Since I have longer hair my regular head phones like to fall off sometimes. Bought these at the store yesturday and the sound was abousutuly amazing!! Good product by Samsung! #Representing GeekSquad in Santa Rosa!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife. She likes how long they maintain a charge and the active noise canceling. Sound is pretty good and the fitment is ok. She can't quite find the perfect fit between the smallest cushions and the mid sized ones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They should stick with phones and tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money, at least in my experience. Bought them to use with my TV and, when they work, they're pretty good. But the seamless switching between devices is a joke and, on several occasions, I've put them in only to find that I had no usable volume. Some time later, they usually start working okay for no apparent reason. Can't get them to connect to their dedicated app, and Google gave me a laundry list of things I need to try to get them to work. That's too much work to have to do every few weeks, so I guess I'll just have to cut my losses and buy a different brand to replace them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Sgtbert, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Buds2 Pro. We appreciate your candor as we strive to make improvements on the functionality and performance of our product line. Samsung offers a 12-month warranty on your product for manufacturing defects in materials and workmanship. Galaxy Buds have a quick Bluetooth connection switching feature that allows you to easily connect additional Samsung devices. While using this feature, you can easily switch your Bluetooth connection between multiple devices that have signed into the same Samsung account because the pairing information of the earbuds will be synced to other devices that are using the same Samsung account. No need to pair each device individually. If the earbuds do not connect to your device, the connection pop-up window does not appear, or your device can't find the earbuds, tap and hold both of the touchpads of the earbuds' while wearing them to enter manual Bluetooth pairing mode. Once you have entered the Bluetooth pairing mode, you will hear a sound. Please take note that you will not be able to use this method if you are playing music and you have set the volume adjustment as a preset tap-and-hold feature. If you have multiple Bluetooth audio devices connected to your mobile device, you can use the Media or Devices panel on Android 10 or higher phones to switch connections between the different devices. Please feel free to check out, "How to connect your Samsung Galaxy earbuds" if you would like to learn more about your seamless connection feature. If you have any questions for us after or if you would like any further assistance, please feel free to contact Support. Thanks for being a valued Samsung customer. - Debra Samsung