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Customer reviews

Rating 4.6 out of 5 stars with 5941 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 5,941 reviews
  • Rated 4 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and the price was right you will love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i went with these. They fit really good in my ear for walking or cleaning. They stop if there's talking, or if you get a incoming call. The music is very soft in your ear. You don't even need it very high. It's like surround sound, it's perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work amazingly and are so comfy. Sound is great and call volume/microphone are pretty good too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound design and quality. Very good base. Excellent bud and case life, fast recharging for both case and buds. The interactive button/ sensor feels a little inconsistent at first but is easy to get used to. Bluetooth range on the pods could use some improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent; do everything they say they do; comfortable!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unstable compared to other high enders

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch spots not ezly found slip out ez all sizes. Jabra elite t85, apple Air Pro 2nd Gen, beats pro, Samsung pro 2 charging case too small and light so fell out of hoodie pocket. Needs small caribeaner w attaching tiny yet strong soft braided cord as an option to easily attach and detach without protrusion. How do I find lost case and pods. I run a 200 person sales floor and will place large order once I see improvements in ear stabilization and case security. Nice that it's small w soft texture. Tracking? Secure? Improve and we can start with a sample and hope to not lose inside of 40 days. I have gr8 hand skills n dexterity. I am gifted and quite intelligent. Please, I've already bought a pair and those were gone quite quickly. My desk has 2 sets of jabra t85 elite, 1 set of apple airpod pro 2nd Gen, 1 set one plus buds plus, power beats pro,,, and somewhere on my daily dog walks, the closed case of my week old samsung buds pro.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these little things! Such good quality and battery life. Good connection and comfortibility. The ANC is great as well! Charges fast too! (Of course gotta have a decent charger). No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well. and look great! Quality is good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds i buy in my all life, excellent audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well just not for me they were kinda slippery when im sweating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds 2 pro are excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife and she loves it. She lost the last versions. She says the noise cancelation is alot better. I was trying to talknto her not knowing she was using these earbuds and thought she was ignoring me...lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XxAlpha213xX

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones definitely the best ones ive owned

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Worked grear from August 2024 of last until the first week of July 2025, then the right one decided to not work right. It sounds hollow and has zero noise canceling. The left works just fine. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Codfan81, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Restart or reset your Samsung earbuds" and "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, please do not hesitate to contact Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with outstanding sound. i'm happy that i've gotten this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid choice works as descrided. Great noise canceling. A bit pricey

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound, fit could be better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, could be better, the sound is excellent, the fit however is hit or miss. They don't stay in my ears as well as the first generation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them with her Galaxy Watch and Galaxy Phone. They would pair with other items via bluetooth, but there's good apps with any Android product. She says the audio is great and clear, and she likes that they're purple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Audio

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! My favorite ear buds. I use them all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomeee sound quality i would recommend it yuppie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless Samsung Superiority

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, LOVE these buds! From the active noise cancellation (which is amazing) to the quality of the sound... great for podcasts while cleaning around the house... listening to music, etc. I've even used them to take naps in, due to noisy upstairs neighbors (though I don't recommend sleeping on them for hours and hours).

    I would recommend this to a friend