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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5977 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 5,977 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and sounds great. Never have any issues with them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Very dissapointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These feel okay in the ear. But the soud quailty is just okay. And the battery life was not good. They have a fatal flaw in the sound quality when it comes to "s" sounds. They sound unbearably sharp. Couldn't listen to my favorite artist with these because of it. Putting it on "smooth" only helped a little. But I also feel I shouldn't have to fiddle around with the sound of 200 dollar earbuds to make them usable. Will be returning.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha ChristinaL, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" and "All about your Samsung earbuds’ battery life" to help resolve what you may be experiencing with your device. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones sound quality is great and it really does cancel out the noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wes's ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great im very satisfied with purchase. Bust buy associates were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ear Buds are working at this time .they also fit my ear snuggly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great Perfect clear sound Friendly sells associate

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sounds blocks noise great. I would buys these again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Only complaint is personal

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sound was great, case was great, functionality was great, they just didnt fit my ears like id hoped

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son Great sound easy to Pair awesome…

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy Bud2 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An Awesome product that allows to listen without additional noise around me. I am impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very comfortable.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Very easy pairing. Better than airpods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and easy to charge. Fit in ears nicely

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good not great. Definitely not wowed by quality. Good battery life not great fit for all ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Buds 2 pro review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds sound good but do not easily pair to my apple devices. Several attempts are required each time I switch devices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stero like a surround sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it sounds like i’m in a room with a Surround sound. I dislike the placement of the controls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds2 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Works seamlessly with my phone and laptop. Great noise canceling!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THEM...the color is beautiful.You can hear very clearly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love tgese earbuds! I would purchase again. Very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the noise controler effect. I had never had something to talk with whitout holding my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Still searching for the perfect fit?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the live Buds because they didn't fit well. The sound of the Buds 2 pro is amazing. Still have trouble with the left ear staying in?

    I would recommend this to a friend