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Customer reviews

Rating 4.6 out of 5 stars with 5941 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 5,941 reviews
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to replace another brand that were not as comfortable, I went with the reviews…. They are comfortable…. That is about the best experience thus far. They do connect to the competition phone, and are average for normal exterior noise environments. The functionality not so great… so, I connected them to Samsung TV to use… well… 8 feet away and they cut in/out while watching TV. Any additional distance and they stop connecting. 800 sq foot studio condo…

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Tygarfam, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Buds2 Pro. We value your feedback as we strive to improve the design and functionality of our product line. Please reset your Galaxy Buds2 Pro, update their firmware via the Wearable app, and ensure there are no obstructions or routers near your TV. Feel free to reach out to Support afterward if you have any questions or if you would like further assistance. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones, nice sounds. Small and discreet. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas gift to give

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves them he uses them everyday! He told me these are the best headphones for his job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Try them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay and does it's job. It has a noise cancelation system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs a pair of these Buds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are the best in-ear buds that I have ever own. I love how they fit perfectly in my ear, and the active noise canceling is about as good as one needs in an in-ear style of headphones. Sound quality is awesome, you can really hear the bass and vocals and I haven't experienced any distortion.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very satisfied

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy that they keep falling out from my ear but other than that the sound quality is good.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KristyH, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like further assistance or if you have any questions for us, feel free to contact Support at your earliest convenience. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Galaxy Buds Pro 2 Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds pro 2 best yet. Have had all & these best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits small ears

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit comfortably in my small elf life ears! Sound quality is great. Of course I found my original Gakaxy Buds after purchased...but prefer these!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds, overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really well!! My only qualm is with the metal sensors on the buds that allow it to charge in the case. The senors sit right on the inside of my ear and tend to hurt after 45 minutes to an hour of wearing them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones didnt think i could get better then the sonys xm4s but they are! Highly recommend them. ONLY problem is they feel like they will fall out some times but they dont. Its kinda werid to explain. And if you smile super hard they will get loose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE SAMSUNG PRODUCTS ALL DAY OVER EVERYTHING ANYDAY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love em, worth every penny

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them everyday, great bud and case battery, wonderful sound quality, call quality is best ive had out of many iterations of galaxy and air pods. case fits easily in your pocket. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! I work in a wearhouse and the noise canceling makes it so i cant even hear the pallette jack. Also lasts around 3 days if you use them occasionally through out the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yuh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good when they're on sale, still a decent buy if not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Bud Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for a Christmas present and do far so good. They have a setting on them, i am not sure what its called, but once your done with your call & you hang up, they switch to ambient sound. It allows you to keep the buds in your ears but still able to hear things around you. Its pretty cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of wireless earbuds, reliable connection and good quality sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones arrived fast. Came in 2 days. I was super happy cause i lost my other ones ☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved these as a Christmas gift. She loves the feel and comfort of the ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    galaxy buds/airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are honestly everything i thought they would be, I was having a hard time choosing, with so many options being on the market. However, I am pleased to tell you these are AWESOME, the bass and clarity..the BATTERY LIFE..10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. Quality is amazing. Its the most comfortable ear buds ever. I ca. Leave in my ears and it stays in. Noise canceling is also amazing. Follow the instructions on how to adjust it in your ear for better fit.

    I would recommend this to a friend