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Customer reviews

Rating 4.6 out of 5 stars with 5941 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 5,941 reviews
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Bought on sale and for the price can't beat it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but a bit difficult to keep in the ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine but nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality was on par with the Pixel Bud Pros. I actually liked the Pixel Bud Pros better but still returned both for the Sony WF-1000XM5

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will definitely buy it again........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOMBERE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super impressed. First time buying ear pods and I love the fact they are my favorite color...purple! The functionality is superb. As i use them more and get to know the product better , i will have more to review later. Very happy with my purchase, but a bit over priced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesnt fit my ears but great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but do not fit in my ears even when switching to the smaller rubber piece for smaller ear canals. I gave them away because didn't work for me. I loved the older design that fit better. while using thes, the would work their way out when I would be talking. I was catching them from hitting the floor more than having them in my ears.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations MelissaS, thanks for taking the opportunity to review your Samsung Galaxy Buds2 Pro. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    They're ok.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, but they don't last as long as my Plantronics Bluetooth. I've used them for years and wanted to try something new and less visible. My Plantronics battery lasted longer and it didn't fall out of my ear as much as these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as a gift for my wife. She loves them, says they are the best ear buds she’s ever had. The sound quality is excellent and all the technological features are a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to anyone but this product is worth your money and time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing upgrade and very comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the previous gen pro buds. These are more comfortable and stay in ear. I no longer have to make adjustments to my headphones to make sure they dont fall. These are my primary headphones for the gym. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb quality... Excellent sound. Lovely feel. Very comfortable as comfortable as I have ever experienced with earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds sound great, you can block everything out when you want, and then you can set them up to hear someone that is talking to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality headphones worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so good i bought 2 of them. I bought one for myself and one for a friend. It even works well with apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something about being married under the Samsung universe. Love these headphones. They work perfectly great together. Great price, you can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds fit is nice and sound is amazing, anc works great on them too

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great, fall out a lot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They charge fast, but don't get if you have big ears that stick out. Probably the worst set I've ever gotten, they fall out constantly, I can't exercise in them. I miss my old OG galaxy buds those fit excellently.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Deee, thank you for finding the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Buds2 Pro. We appreciate your sincerity as we strive to improve the performance and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like further assistance, please do not hesitate to contact Support when you have the available time to do so. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Made the switch! Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from air pods to these samsung buds. I like the noise canceling function. They are pretty good! I recommend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomendada al 100%

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best store to buy appliances and other things. Recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are extremely light and nice. Only problem is the battery which lasts like still 5 hours because it uses more battery from the kits it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best earbuds from Samsung. Clear sound, and perfect noise canceling.

    I would recommend this to a friend