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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5940 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 5,940 reviews
  • Rated 5 out of 5 stars

    Samsung Buds2 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds for use with Samsung phone. Has best connection, stability, & also extra perks if used in Samsung "Eco".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds by far! Sound is clear and the functions of noise canceling is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are REALLY good ear buds! They have so many features that I use A LOT. My favorite is the "ambient sound" feature, I can hear everything around me even when I'm on a call or listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound and functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and functionality with all your Samsung products. The fit check was perfect. I didn't realize I was wearing them all wrong before this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and anc. Battery could last a little while longer but the case holds a big charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation feature is great! They fit nicely into your ear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad product, not that much better than buds2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these thinking they would be significantly better at noise canceling and sound volume than my buds 2 which I am happy with, And though they are very good as are my buds 2, it was not worth the extra money to upgrade from the normal buds to the pro... I'm hoping the buds 3 pro will be significantly better at noise canceling and overall volume.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi WilliamO, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Please feel free to reach out to Support if you would like to provide additional feedback with us or if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Some pretty snazzy buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best earbuds ive bought, definitely going to use them for a long long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they're loud theyre pretty and theyre easy to use and comfortable to wear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy set up and very comfortable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect and very comfortable in the ears. easy to connect to the phone too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I recommend this item. Works perfectly on any mobile device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for every occasion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound quality, and comfortability while excercising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The delivery service was fast. The ear buds works great. Got it for my hubby and he loves it as a X-mas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the absolute best headphones I have ever owned! I absolutely love these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt be happier. Only gripe is surround only works with the newest samsung products.But my sone and I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound amazing fresh looking the wife loves them very much she mainly uses them to listen to podcast or just relax with some southing sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An upgrade in every way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new shape of the Galaxy buds are truely phenominal. They rest in the ears incredibly easily. And the added find my buds features ahow significant improvement over the original Buds Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BQB's Buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and reasonable price. Gifted my wife with theses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for studying and blocking out sound but also lotening to music at gym

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound, great features, poor fit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly and reliably with Samsung phones. The app is simple and to the point which is a good thing. I've used the Bose and Sony apps for their headphones and they're terrible. ANC on the Buds is excellent, again better than Bose and Sony for my personal needs. Sound quality is the best I've heard from wireless buds. Sound is subjective but I approach it from a "audiophile" (I hate that term) and experienced music and sound production/engineering background and the sound profile on the Samsung Buds is balanced with a good sound stage. Again comparing to Bose and Sony's buds, those buds have exaggerated EQ profiles that may sound better to some, but too unnatural to my ears. Also support for his res audio is a huge plus if you subscribe to Amazon UHD music or the like. The fit: is where I have to return these buds. They DO. NOT. FIT. IN. MY. EARS. I've tried every third party ear tip and just the way these are designed do not keep them snug in my ears. I'm constantly pushint them back in and it leaves my ears raw and painful after a very short time. I want my buds to fit securely and snug to passively reduce noise, and these do not do that. Which is a shame because they tick every other box for me but I have to return them. To be fair all the other high end buds on the market fit just as poorly, so I'm sticking with my old OG, first gen Galaxy buds because they fit snug in my ears and passively block noise better than the ANC on all these new buds. And that's what I need because I wear headphones as ear protection all day, every day in the loud shop that I work in.

    I would recommend this to a friend