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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5940 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 5,940 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them easy to use and blocks out all the surrounding noise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear bud has a ringing noise when you active noise canceling. Besides that everything else works.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t last a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great when it worked. It hasn't even been a year and they've stopped working. And neither Best Buy nor Samsung will honor the warranty. "Too costly to repair", they say.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them it was nice to use on the plane and at work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience and amazing earbuds couldn't ask for more from them best customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Ear Buds!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are freaking awesome! They even have a feature to where you can find them if you lose them!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do not buy for IOS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound fantastic, basically everything I was looking for in buds. The downside is no iOS app to control the extra features. If you have an android get ‘em.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy buds pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without very good I recommend them to people and very good price I loved them i liked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from apple to Samsung. I still like the transparency mode on the AirPods better but the galaxy buds come in as second best. Definitely a good option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones ive ever had. They paired immediately to my Google Pixel 7 and ive never had an issue with them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    customer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound decent, not easy but not easy to adjust sound. Making the connection with my Samsung TV seems to be difficult at times

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great with a Samsung phone due to the ecosystem. I wish they were a bit more comfortable for longer durations (4+ hours of use)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds2 Pro earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to rate it. Because I them as gift, But I have the a pair and they are great I've had them for about a year now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from the Pro's to the 2's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Pro's to the 2's. Like these better. Wireless charging and tracking available. Wish the base was better.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Better than the original

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of the earbuds has vetter sound. Better noise cancellation, and is much more comfortable than the previous generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my headphones, excellent upgrade to replace my old headphones. Colored to be able to personalize and very easy to connect and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best earphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones! They work perfectly and they look stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds 2 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great, I picked them up and I walked out of the store with them. The security guard did the "man nod" at me and the day was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved Them!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, best wireless Earbuds I've used so far! I love the noise cancelation and that you can turn that feature on and off!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong, fit perfectly and you are in a new world.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love galaxy buds 2 pro since the 1st version but each time the quality audio is better with noise cancelling you literally can enjoy every music being in the worst mood.

    I would recommend this to a friend