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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5940 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 5,940 reviews
  • Rated 5 out of 5 stars

    Best Yet!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first generation of Samsung earbuds and they lasted for years until i washed them in the washer lol. So bought these and LOVE THEM!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    in love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this earbuds are the best it's noise reduction you're able to hear very clearly love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good even after washed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfect. Accidentally washed them and they still work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love buds so far

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds. I like that you can still hear around you.it doesn't muffle sound. You can talk with out takeing out buds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what i expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds don't fit right for me, ( never had an issue with the other styles) fit is loose in both size ear tips, and if you don't want to use the noise cancelling feature ( i noticed it affects battery life), it automatically increases volume of sounds around you , forcing you to have noise canceling feature, quality of sound is good though, battery life great

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Angelo, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your honesty as we improve the design and functionality of our product line. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. The Galaxy Buds2 Pro come with earbud tips that are similar to those on the Galaxy Buds and Galaxy Buds+. If the earbud tips do not fit comfortably, you can try a different size to get a tighter seal. This will improve the microphone’s performance and provide a stronger sound. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Check out, "How to wear your Samsung earbuds" for some fantastic tips on getting the perfect fit for your Galaxy Buds2 Pro. If you would like to share any additional feedback with us or if you would like any additional assistance, feel free to reach out to Samsung Support for further assistance. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love they work perfectly. Long lasting and they match my watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and never slips out of my ears !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone I have loved them so far only recommendation I would say is buy yourself some memory foam eartips to help the buds from sliding out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a game changer. Fits in my ears perfectly and the sound quality is perfect, and one of my favorite colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only and i mean only problem about my earphones would be that the case doesnt make a noise to locate. When i misplace the earbuds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of earbuds, sound great, more portable than other pairs of wireless buds, good battery, and sleek look. Pairs great with samsung phones and software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple monster

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No problems using. Tough as nails. Dropped it twice. Works just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it told some mean people about it you can ear really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair for both my wife and i, and we love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these earbuds for my girlfriend for a gift and she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking for a sounds quality???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Sounds quality and easy actively. Comfortable. I love them. Good price for a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds 2 pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good sound and good functions like locating them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds2 Pro are great for listening and talki

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connectivity and sound. I am glad I purchased this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would recommend to more people , definitely fits nice to my ear and love the purple color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best things ive ever stuck onside my ears, the ability to drown out all these kids is just phenomenal

    I would recommend this to a friend