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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5977 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 5,977 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Excellent ear buds but dont stay on my ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Sound qualaity was top notch when cinnected to my Samsung Fold 4. The only issue is they do not stay in my ear. I even purchased new ear tips from amazon and they did not help. For that, i have to return mine. Bummer because i really did enjoy them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Got to have them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and the noise cancellation is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg im so happy with my new buds. I love them & they work so well when i workout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! I just started using them, but already love them! The coolest factor is the ability to recognize voices and adjust the volume as needed! Pretty neat!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ear buds but i lost them. Had to purchase another pair. Nice quality tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great. Sound is a little bit sibilant. Otherwise great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds. Too expensive for my taste though, but I think I’ll keep them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not a good fit for my ear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds have decent sound quality but they did not fit in my ear so well with all the different size tips. The most annoying thing about these buds is when I would go to push the. buds back into my ears it would activate the touch features which became annoying especially while running.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good..... It's very nice.... Nice.........

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bluetooth problems overaal good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blutooth has truble connecting sometimes which is annoying it happens more often than I would like. The soynd is good and fit in ears. Overall I like them but the bluetooth connectivity is frustrating at times because I'm usually driving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds ive had. If you have a Samsung phone, there are so many featuse to use it with.Highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Galaxy Buds Pro 2 Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds pro 2 best yet. Have had all & these best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not so good but they do sound amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as AirPods.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for android but not so good on apple. But still a great Bluetooth earbud. I’m not a big fan of the fit my AirPod 4 fits better in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Hurt ya ears!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay, the sound is awesome but these buds hurt my ears after an hour of use. Maybe they'll be comfortable for you maybe not. I wish the companies offered mock ones to tryout. I spend 5 to ten bucks to see how a pair will fit before purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Try them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay and does it's job. It has a noise cancelation system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    MATERIALS COULD POTENTIALLY CAUSE EAR INFECTION.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give this review 5 stars I truly do . I have been a samsung consumer for the past 15 years and i have been more than happy with all of the products that i hace purchased in the past. But enough of the praise and the love for samsung. I personally have no idea why they would keep on making buds that are hurting so many clients and good loyal costumers ro the brand. I myself have beeen a victim of this matter i have cought an ear infection now twice . I have given samsung buds another chance to be let down and hurt again. I'm not going to step away from the brand but i do hope that improvement get made and this issues get fixed . Thos things have made my ears scab , hurt and bleed . Aside of that this buds soudn great top class technology great spund and response to the touch controls awesome paring to any device including smart tv's with Bluetooth conectivity mid range battety life if you use them heavily the battery will also drain just as fast . Noise cancelation is mote than decent to be honest i love this darn little things and they could easily be 5 stars but they are hurting me and many other peope, SAMSUNG IS TIME FOR YOU AS A COMPANY TO HAVE SOME ACCOUNTABILITY AND DO SOMETHING IN REGAR THIS ISSUE THAT HAVE BEEN GOING ON FOR THE PAST COUPLE OF YEARS NOW .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Falling out of ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these earbuds is amazing. The only issue I have is that they keep falling out of my ears. Unfortunately this is a major issue which may cause me to return them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Am2Pm247, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We love hearing how much you are enjoying the audio quality and features of your device. We recommend taking a look at an article titled "How to wear your Samsung earbuds" to help with the optimal placement. You can also perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. We also recommend using the additional ear tips in the larger or smaller size to help with the fit. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of wireless earbuds, reliable connection and good quality sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Pair of Buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift for my cousin back in late 2022, and he still has them to this day. He loves them and doesn't have issues with them, other than battery life compared to when he first got them. For those who run a Samsung ecosystem, these are awesome.

    I would recommend this to a friend