Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5977 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 5,977 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good ear buds.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noice canceling ear buds.Great sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the buds and really want another pair I love samsung..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this company and there headphones they never seam to disappoint regardless of what product i buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    anonymous

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good but will not stay in the ear like the last generation. I have to keep adjusting it in my ear cause it keeps coming out. Does not come with extra ear tips.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. This device should have come with the additional ear tips in a small cardboard box in the same area of your original packaging where your charging cable was located. We have a great article on our website to assist you with the fit titled "How to wear your Samsung earbuds" that will help you acheive the best fit and optimal placement. You can also perform a fit test while wearing your buds and connected in your Samsung Wearables App. If you did not receive all of the accessories with your purchase, we recommend reaching out to the store of purchase. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing but sadly these kept falling from my ear very easily when i run on a treadmil or do many other workout routines so i can't give them a 5

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey JesseG, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important the fit of your earbuds is to you usage and enjoyment We have some resources available online to help you with the fit of your earbuds. We have an article available online titled "How to wear your Samsung earbuds". You can switch out to the eartips for the larger or smaller ones included with your device. You can also perform a fit test while wearing your earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Fast delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones arrived fast. Came in 2 days. I was super happy cause i lost my other ones ☺️

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are good headphones but has flaws. Disconnected and connect. Headphones don't always connect to calls. Theres no regular updates. Some times the caller can't hear. Music is great but calls the mosst Important part isn't.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good for as long as they lasted , they would fall off my ear sometimes no matter which little plastic heads i put though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most expensive earbuds i have ever bought and they are worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset on the Market

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product overall however the first pair i bought had trouble connecting. Decided to buy another pair from amazon and it works incredibly well, better than airpods in my honest opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much Better than the previous version. Hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and the recipient was very happy with the earbuds. Found it easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yuh

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good when they're on sale, still a decent buy if not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE SAMSUNG PRODUCTS ALL DAY OVER EVERYTHING ANYDAY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    11/10!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loved it!! Got it for him for Christmas it was also delivered on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy Buds

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colour is pretty and they work well enough for daily tasks and work outs (although they have come flying out a couple times if I'm not careful when putting them on). The sound quality is okay, but the main benefit is that they work perfectly with other samsung devices.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Not worth the price, imho

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is better than the buds pro, but not by that much. The noise cancelling is more aggressive, to the point that my equilibrium gets thrown off, and the fit is a LOT more uncomfortable than the buds pro. Battery life is better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a galaxy fan great choice for everyday enjoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy !

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the voice quality. Perfect for tsking calls and musuc equally

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Galaxy Pro2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, but they would never stay in my ear(s) during physical activities.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JosephM, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Check out, "How to wear your Samsung earbuds" if you would like to learn more about achieving your perfect fit. Let us know if you have any questions or if you would like any further assistance by reaching out to Support. Thank you for being a cherished Samsung customer. - Debra Samsung