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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5977 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 5,977 reviews
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will definitely buy it again........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new ear buds, I might get a pair for my friend as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Samsung earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch earbuds with excellent noise control. Great options of versions and colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Bargain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for such an excellent product! You guys are that fire! Living up to your name BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of the black ones for myself at the beginning of the year. Im surprising my wife with the purple ones for Christmas. Definitely worth the buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    fall off the ear and sensors not in right place

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though they are good quality buds with a premium feel to it but not much thoght have gone into its design. They will not stay in the ear and will just losen overtime until they fall if you dont keep adjusting them back, which brings to a scenario that everytime you touch them to adjust them back in the ear, they will start playing music or whatever the last action you performed on your phone. The sensonrs are just in the wrong spot for these. 2 Stars because they DO have long range connectivity, specially across walls etc

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my samsung pro 2 headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music helps the soul my headphones are used everyday by me faithfully it makes for an odd day if i do not remember to take them to work sometimes. I love the features you can do so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great they were for a gift. They alive and still working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a mother's day gift for my wife. She constantly loses things. We already used the find feature and it was a lifesaver. Couch ate it along with some other things she was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounded Great to Start

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these when I first got them. They sounded great. I didnt expect that they could be blown. Not the case. Now they are just okay. If turned up all the way, you can hear the damage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sticky situation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great but...case and buds attract way to much lint and dirt. Its like they have tar on them and everything gets stuck to them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Holyarmy71, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. If you would like to share any additional feedback with us regarding your purchase or if you would like any assistance, feel free to contact Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall solid headphones and performance. Links flawlessly to Sasung Galaxys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good the only issues i have are pausing the songs sometimes i have to reset my phone to be able to control the music from the headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier Earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transaction was easy and receiving in store was such a breeze. I was in and out with the quickness. Used it and the product worked like a dream

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthy. Is a very mice piece of equipment. Works as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best I have had. They work amazing. With tap to hold on or pause the music it's fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales associate was a true professional and cared

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate was very professional. He was eager to take care of the customers. Refreshing experience to what you may experience somewhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great! Havent had any issues. Ive had them in the past and never had any issues outside of losing one which isn't the products fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my son these for Christmas last year and he loved them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, amazing cancelation sound. But unfortunately not as comfortable as I expected. For me is almost the same as the old earbuds.

    I would recommend this to a friend