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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5936 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 5,936 reviews
  • Rated 5 out of 5 stars

    Galaxy buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Very small and portable. Do the fit test before you judge the ANC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really do like theses buds really loud. Definitely was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds2pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much better than the apple air pods .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphone. I have had all the Samsung buds and this one is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is they fall out sometimes but overall work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my son and he loves them!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    These earbuds are amazing

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing, the quality of sound is great, i love the color. A must but if you want quality sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great alternative to more expensive wireless pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, good battery life. I am not an audiophile but they seem to sound better than my $40 BT buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy 2 pair!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far, these are the best earbuds I have ever purchased(.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! I'm in love! I've never experienced this level of sound quality before!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones has a good quality sound for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty expensive but i cant complain yet, so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great purchase couldnt be happier. Sound quality is great and they are really comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them............................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds are great but I wish that you can ring the case as well as the buds that would be very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really gooear buds happy camper i made a good decision pretty proud of my choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great!! bought as a gift and so far they haven't had any negative things to say about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them due to not being able to hear all the noise around me. They dont hurt like my old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound so clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound clear and loud.Love it is like being at the cinema ☺️

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The round shape made it harder to put in and take out my ears. The sound was good but not the best. Listed in description would play music for 8 hours. All i was able to listen to was for 3 1/2 hours so i took them back. I have to work standing for 8 hours. Also app wasnt able to work with iphone. I returned them

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Nateeee, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they aren't fitting right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Feel free to review, "How to wear your Samsung earbuds" and "All about your Samsung earbuds’ battery life" to help resolve what you may be experiencing with your device. If you have any questions or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung