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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5936 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 5,936 reviews
  • Rated 3 out of 5 stars

    Almost there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to replace my Galaxy Buds originals, however, they have a lot of issues. Often the left headphones will stop working altogether and since I got them the left microphone has not worked. I have gone all Samsung and love the brand but I think these need a bit more work. Hopefully, it is just the pair I happened to get and I can get a replacement set.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are the best I’ve heard. Meets my expectations

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Femmy50, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are absolutely ecstatic to hear you are loving the audio quality of your buds and that they are meeting your expectations. If you are curious about ways and settings that may further enhance your usage of these buds, the full manual is available on our website and the Samsung Support Team can answer any questions you may have. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 3 out of 5 stars

    Were not the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason why I had to return them was because the left earbud would make a loud high pitch sound everytime the active noise canceling was on. I tried everything from cleaning it to resetting them, etc and it still did the noise. Other than that they were great but it didn't make sense to me to stay with them if I wouldn't be able to use the ANC feature after paying $200+. I even exchanged them in hopes the first pair had something wrong with it but the second pair also did the same thing so I returned them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very excellent product. I'm super happy for them, I like it too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair and love them! Would buy a third pair if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work amazing. LOVE them. Fit nice and sound great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the earbuds, Bluetooth distance are long and batteries are over 12 hours of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones, great sound quality. Very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good sound..it works great with Samsung s23 , equalizer its really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most buds hurt my ears but i can't tell i have these in. Loud and sound great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy daughter!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help from staff! Product arrived early! Very happy daughter!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality and comfortable. The noise cancellation feature is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are perfect!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. My fiance loves them. My fiance says theback ground sound reducing is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and sounds great. I love the small design and easily fits into a small purse or pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad my Husband bought these for my birthday. I am very impressed with all the features and how easy they are to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as a birthday gift. Perfect for her galaxy 23ultra, she loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Buds 2 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Buds 2 Pro worked on my Samsung Android phone, the Samsung Buds Pro would not stay connected to bluetooth! Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is perfect, best pair of ear pods ever purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about these things are prefect, except they fall out your ears way too much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound comfortable fit. Perfect for working out or long flights.

    I would recommend this to a friend