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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5978 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 5,978 reviews
  • Rated 5 out of 5 stars

    Happy wife 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's first earbuds. She has used them sparingly and is still early in her learnings curve but she is great with these type of things. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds if u have a samsung phone they are compatible with all other samsung devices and charging equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mhmm mhmm

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds always good with AKG ……………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased them for my wife and she loves them. She will not take them off... She says it was the best Bluetooth headphone she ever had. Nice job Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very clear sound.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for bluetooth earbuds. The volume goes up wnough to enjoy the music but not harm your eardrums.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Last pair of Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first set I bought the left ear bud stopped within the first 30 days. I returned it to the store and it was replaced with the same color and model. I absolutely love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute but bigger than expected.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, but a bigger fit than my AirPods that I was used to. Matched my phone perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift win!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a pair myself for a while now and got my wife a pair for Christmas; she love them! No more tangled mess and phone adapters!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Only downside is they are very sensitive to my jaw movement when lowering the volume

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head phones are great but when taking calls the voice seems to be not synced up on both ear buds. I will say the noise canceling is crazy good tho.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get them now !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mother in law and she absolutely loves them! Delivery was faster than expected and the color is so cute !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great earbuds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really great earbuds! I really like all the features that they offer. Samsung is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a must buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. Use daily at work and at the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect since more than 6 months, i really

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, love the color, and it stays comfortably in your ear. Loved them so much I bought them twice!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family loves to use their earphones at all times, sometimes too much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not so good fit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to like these but they won't stay in my ear. The older version stays in better. The Buds2 Pro sound much better but just won't stay in my ear.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for reaching out to us to leave a review. We appreciate all feedback, and we strive to improve upon them in the future. We understand that you are happy with everything with these Buds except the fit. The Buds should come with an extra bud tip that should be a different size. We recommend trying out the other tip and see if those are more comfortable. Follow these steps on how to properly wear your Buds2. Before wearing, ensure the earbud tips are attached. Insert the earbuds following the direction of your ear canal for comfort and optimal sound. Adjust by rotating if needed and consider different sizes for the best seal. If you have any other concerns or questions, let us know at Support. -Kelvin Samsung

  • Rated 5 out of 5 stars

    Walk and hear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my father, who likes to go walking and listen to music. The assistive hearing support is great as well since he has diminished hearing capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds for samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds samsung came up with wish they woulda stick to this kinds design

    I would recommend this to a friend