Customer Ratings & Reviews
- Model:
- SM-R510NLVAXAR
- SKU:
- 6510541
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Uncomfortable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the crisp sound, however they are uncomfortable and the fall out quite alot.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha JenettF, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. We also offer the Comply Tips Designed for Galaxy Buds2 Pro. These foam tips easily attach to the device and feature a comfortable, custom in-ear fit. Fun fact, these tips were designed to fit in the charging case while charging. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. We're always here to assist you in any way possible! Thank you for being a staunch Samsung customer. - Debra
Blamone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great, i would recommend to all my friends and family
I would recommend this to a friendGreat buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are REALLY good ear buds! They have so many features that I use A LOT. My favorite is the "ambient sound" feature, I can hear everything around me even when I'm on a call or listening to music.
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound, great features, poor fit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works seamlessly and reliably with Samsung phones. The app is simple and to the point which is a good thing. I've used the Bose and Sony apps for their headphones and they're terrible. ANC on the Buds is excellent, again better than Bose and Sony for my personal needs. Sound quality is the best I've heard from wireless buds. Sound is subjective but I approach it from a "audiophile" (I hate that term) and experienced music and sound production/engineering background and the sound profile on the Samsung Buds is balanced with a good sound stage. Again comparing to Bose and Sony's buds, those buds have exaggerated EQ profiles that may sound better to some, but too unnatural to my ears. Also support for his res audio is a huge plus if you subscribe to Amazon UHD music or the like. The fit: is where I have to return these buds. They DO. NOT. FIT. IN. MY. EARS. I've tried every third party ear tip and just the way these are designed do not keep them snug in my ears. I'm constantly pushint them back in and it leaves my ears raw and painful after a very short time. I want my buds to fit securely and snug to passively reduce noise, and these do not do that. Which is a shame because they tick every other box for me but I have to return them. To be fair all the other high end buds on the market fit just as poorly, so I'm sticking with my old OG, first gen Galaxy buds because they fit snug in my ears and passively block noise better than the ANC on all these new buds. And that's what I need because I wear headphones as ear protection all day, every day in the loud shop that I work in.
I would recommend this to a friend Bought them again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds. I just lost mine last night, and I already have another pair on the way!
I would recommend this to a friendGift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband and he absolutely loves them!
I would recommend this to a friendGood headphones with good bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphone. If you have android mobile you can use all the features.
I would recommend this to a friendDont wash them
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second pair, I think that are great. I don't have a Cardo, i use these on my motorcycle. First pair went in the wash.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Galaxy Buds Pro 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and anc. Battery could last a little while longer but the case holds a big charge.
I would recommend this to a friend Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are good for talking as well for activities such as gym, hikes etc. Highly recommend.
I would recommend this to a friendGreat item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these as a gift for my mother and she absolutely loves them would definitely recommend.
I would recommend this to a friendChuck C
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Samsung earbuds really work well with the Samsung S23+and make your music listening experience a joy
I would recommend this to a friendA good upgrade from Buds2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are everything I expected after owning the Buds2, however have had some small issues with random cutouts every once in a while.
I would recommend this to a friendSamsung consumer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is really good. As being a samsung consumer it gives a lot of function to play with.
I would recommend this to a friendGreat Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use them for everything! I love them they work great! Easy an fast online buying an picking up!
I would recommend this to a friendBuds 2 pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the sale price was a steal. Great buds cant go wrong at the right price
I would recommend this to a friendGeek Squad replaced my earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were great when 1st purchased. As time went by and updates happened, connecting to the phone wasn't as seamless. So, I returned them and Geek Squad refunded me at purchase price.
No, I would not recommend this to a friendComfort
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds but were a little uncomfortable after long periods of use
I would recommend this to a friend- Pros mentioned:Sound quality
Samsung buds review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great, but they dont stay in the ear...always readjusting, which causes dropped calls from hanging up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Crissie, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they aren't fitting right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Feel free to review, "How to wear your Samsung earbuds" to help resolve what you may be experiencing with fit. If you would like further assistance afterward, feel free to contact Support. Thank you for being a trustworthy Samsung customer. - Debra
Galaxy pro buds 2
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a couple of months since I bought the ear buds the work great
I would recommend this to a friend