Customer Ratings & Reviews

Works as advertised , glad to have these replace my old ones.

Was given as a gift. He loves them and uses them daily.

Buds2 Pro was my walking friend, Thank you to Samsung company for this comfort Buds2Pro. but I lost my buds after 2 weeks

Can't go anywhere without them! Using to work out and cut my grass and no issues!

Was x-mas gift. Works good especially after I figured out the right size ear piece. Color looks like photo online.

Excellent Perform well I love it It’s very easy to use and I got it easily

They work pretty great, actually my expectations, they do have great features, like the ambient and aoind lock. I like them

Good earbuds for a great price. The customer service was great when I went for price match several days after yhe purchase.

I got these for my mom and she absolutely loves them! Literally never takes them out lol

Love these buds. 3rd set ive owned, technically 4th but one pair was stolen. Ive had the buds, buds+, and now these. Not disappointed in the least. Would like slightly better ANC though.

Best earbuds for use with Samsung phone. Has best connection, stability, & also extra perks if used in Samsung "Eco".

I love these. They've had a few firmware upgrades since i bought them. Every upgrade has made them better.

I've always stuck with Samsung. Premium produzfs for a good price.

They're awesome i use them every day! I depend on them foecmy my job

Great earbuds just loose them all the time. Really wish wired buds

I absolutely love the black matte finish look and feel of the Buds2 Pro. The finish does keep fingerprints and smudges to a minimum. It’s just sleek and subtle. I appreciate the smaller size of both the case and the buds as they are highly portable. The case keeps the buds securely inside magnetically, so I wouldn’t worry about them popping out if placed in a backpack or bag. The buds charge via USB-C and wirelessly which is nice. The fit is interesting. At the beginning, the buds felt like they were loose, and were not creating a good seal. Also, I wonder if they would stay in during heavy movement. I worried about the sound since a good seal makes all the difference. However, once they were in, I was pleasantly surprised that they felt so light, almost forgettable, and the never even moved while doing heavy headshaking and even cartwheels. As far as the seal, choosing the right tips is all you need. I ended up with the large ones and that worked well for me. I wore them one day until the battery ran out (roughly 5 hours, which is average), and I never felt soreness or discomfort. It also helps that they are rated IPX7, so no amount of sweat or rain -even sink water will cause any problems. Plus, they hardly stick out, which is a plus for me. The Buds2 Pro EZ-paired seamlessly with my phone. Of course, that is because it fits well into the Samsung ecosystem. I also paired them with my laptop with no issues. They maintained a strong connection at a good distance, and even through some corners. The controls are very responsive, no matter how many taps. I never felt like they lagged, but I did accidentally activate them while adjusting. Not everything can be controlled through the earbuds, but you can customize them to suit your needs through the app (more on that later). Now, the buds are jam-packed with features. I highly recommend downloading the Wear app if you have. We’re talking about voice detect, which is cool when you talk and the sound turns to ambient mode automatically, read communications aloud, self-hearing check on calls, multi-point switching, in-ear detection for play/pause, “Find my earbuds”, ANC/Ambient modes, a full EQ with presets, gaming mode (low latency), Voice assistant (sorry no other voice assistance, which is a bummer), 360 Audio with headtracking, a nifty earbud fit test (for good seal), and an interesting neck stretch reminder. It certainly feels like a Pro device. The noise cancellation (ANC) is not the best, but good enough. It blocked low-frequency sounds like traffic, airplanes passing by, crowd noise, and a loud vent at home. I also tried different noises through my speakers such as airplane cabin and engine noise with mixed results. I could hear mid and higher frequencies such as keyboard strokes, car horns, higher pitched voices, and a lawnmower rather clearly. However, the ambient mode is superb. It did feel as I didn’t have the buds on as the sound is almost natural and I can distinguish all sounds -even nature’s. The sound quality is what you’d expect from premium earbuds. At the stock tuning, the bass is impactful, punchy, with plenty of sub-bass. It may not satisfy bass-heads, but I prefer precision. The mids are well represented and defined, making vocals, chorus, and rhythm instruments come out clearly. The treble adds even more clarity without being shrill or fatiguing. The soundstage is impressive for earbuds, and imaging and channel separation are distinct. I felt the is sound slightly warm, but natural and very pleasant no matter what I listened to. The star of the show is the ability to listen to 24bit audio. Listening to Ultra HD and lossless files, I was rather impressed. The clarity, soundstage, imaging, and frequency representation almost makes feel like wired HiFi buds -almost. I spent a whole evening listening to my favorite tracks, movies, and some gaming with a smile on my face. Ok, so they’re not exactly at audiophile level, but close enough. The one caveat is that you can only get Hi-Res sound through proprietary Samsung codecs, which means you need a compatible device to enjoy. The other main feature is the spatial 360 sound and headtracking. Unfortunately, this is the one thing that I was less impressed with. The 360 sound provides an interesting experience. It works best with certain video content, but not as much for music as but I found that it degraded the sound considerably. Some sounds sounded muted and other overly forward. The headtracking feature feels more like a gimmick. It does not feel as natural and the switching between left and right was not as smooth as other buds I’ve tried. Since I really never use these features, even on other sets that do it better, this is not a deal-breaker for me. Yes, they are quite pricey. However, they fall right in with other premium or “pro” offerings from other brands. if you live in the ecosystem, can take advantage of the ton of features, and find the form factor and design language to your liking, I’m sure you will be pleasantly satisfied.

Pleased with product and service! Thank you Best Buy for having the technology in stock! Love the color!

These are by far my favorite yet. I have had many ear buds but these are by far the best

Did order ahead and was great pickup experience: bought these for my dad and he loves them!

They are beautiful! BUT I had to return them because they kept falling out of my ears. I saw reviews from other people mentioning the same issue on different sites, but I just assumed they had bigger ears. Definitely not the case, LOL. I consider my ears to be average-sized, maybe even smaller than average. I even tried changing the ear tips for a better fit, but still had no success. It also sucks because as the buds start to fall out, your first instinct is to catch them. The only part you can quickly and securely grab is where the call end touch control is, so I kept accidentally ending my calls while trying to catch the buds as they fell. For reference, I’ve purchased other Samsung earbuds in the past, like the Buds FE and Buds Live, and those were great with no issues.