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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5978 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 5,978 reviews
  • Rated 5 out of 5 stars

    Sounds great, great ANC, very comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review title kinda says it all. Nice features, too, especially when integrated with my Galaxy S22 Ultra. So nice I bought a pair for my wife's S22+.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great.....except.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint, battery life is still not adequate and is still less than ear buds at half the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and by far the best headphones I've ever had

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, Bad fit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, when you can get them to stay in your ears.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings CourtneyB, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Be sure to take a look at, "How to wear your Samsung earbuds" for some helpful information regarding getting the perfect fit for your Buds. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Fast delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes it...good connection...awesome product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of BudsPro2. Many callers report echoing and static at times. The buds feels heavy in the ear can cannot be use for a long period of time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The sound is superb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good and fits good and its battery is low

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife, she absolutely loves these headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife uses them so often and has no complaint with it. Also had a smooth transaction at BestBuy purchasing the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good and the delivery was accurate fast reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made for Galaxy phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds work great with my Samsung galaxy phone. The tap controls are amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They are just NOT good.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very loud, they dont sit well in your ear and they dont come with anything to help them sit in your ear. I really wish i would of just bought the Old Icon X ear buds i lost. These are horrible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality from Samsung and best buy is great place to buy electronics items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthuu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good and I recommend to buy it……..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good ear buds. I like the newest version better.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Richh1984, thank you for finding the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy Buds2 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We're so happy to hear that you've been enjoying your Galaxy Buds2 Pro so far. If you would like to share any other feedback with us regarding your experience or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and are so light. Essy to connect and store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graphite Earbuds :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WUV THEM! ;)) Always loved samsung products! They work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever. Definitely worth buying if you need wireless ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are an amazing pair of earbuds for androids, the settings and the custom options make it a great pair of buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best air buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recently lost my other samsung air buds on my last vacation. So i had replace it with this newer version

    I would recommend this to a friend