Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5934 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 5,934 reviews
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected, Sounds amazing and they don’t hurt my ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Galaxy Buds 2 pro brand new not refurbish

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Second pair but this new one Battery doesn't last as it should

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Shary, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Buds2 Pro gives you up to 8 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. If one or both of your Galaxy earbuds are not charging or turning on, the issue may be with the earbuds themselves or the charging case. Using a charger that isn't approved by Samsung may cause charging malfunctions; it's also possible that the earbuds may be damaged. You can try fully charging the case, checking the earbuds for damage, or restarting the earbuds. When you have the free time in your schedule, please review the resource shared, "All about your Samsung earbuds' battery life" for some helpful tips and tricks to resolve your battery life. If you would like any further assistance, please do not hesitate to reach out to Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Dont stay in your ear

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio but dont stay in your ear very well. If you use these for casual listening then they will work fine but if you use them for the ggym then you will be repositioning them every chance you get.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there SethP, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are overall pleased with the audio quality of your device. With regards to the fit, we have some troubleshooting measures you can try to help ensure you have a secure fit no matter the activity. You can use the additional ear tips included with the device in a larger and smaller size. We have an article available titled "How to wear your Samsung earbuds" that highlights the optimal placement of the earbuds in your ears. Lastly, you can perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool, i got it with discount, pretty much impressive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good battery life and sound

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone looking for a good pair for phone calls get the pixel buds pro. In a noisy environment when I had them originally, lost them then I got both the galaxy buds pro and airpods pro 2 and I got complaints that I couldn't not be heard clearly so I returned them and went back to the pixel buds

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love, love, love these buds!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds ive ever owned! Super comfy, great sound and love the noise cancelling feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these. great sound! battery life is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds2 Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, good battery life, and love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Samsung Buds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality headset work well and connect successfully between Samsung devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds ever.. very good and the sound is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. This is my second pair ( i up graded).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for men

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds, but bulky. Hurt and broke skin in my small ears. Easy to connect to android

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality & durability

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are great! Ive been using them for a few months!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and cheap cant pass them up very very good looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear and right

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    truly amazing, can clarity is perfect. I had my doubts but after utilizing it thisi s great!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great. Bulky, dont sit in the ear well, the tap features are horrible, the case is cheap. I have a samsung phone and would take airpods anyday over these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! The battery life is good. I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was sure if it was worth the money to get the upgraded ear buds, but it so was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy ear bids

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase. Nice quality ear buds.

    I would recommend this to a friend