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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5978 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 5,978 reviews
  • Rated 5 out of 5 stars

    Galaxy pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive for buying these headphones, but I absolutely love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Buds 2 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Buds 2 Pro worked on my Samsung Android phone, the Samsung Buds Pro would not stay connected to bluetooth! Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - Galaxy Buds2 Pro True Wireless is a great deal and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my husband, he really likes them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Earbuds Rock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my grandson for his trip to Florida. His first wireless buds and he loved them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Galaxy Pro 2. I have been recommending them to everyone i know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad my Husband bought these for my birthday. I am very impressed with all the features and how easy they are to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Base is great for the size and the ambient sound is really good as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds are great but I wish that you can ring the case as well as the buds that would be very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for my Samsung I would definitely recommend these

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to replace my Galaxy Buds originals, however, they have a lot of issues. Often the left headphones will stop working altogether and since I got them the left microphone has not worked. I have gone all Samsung and love the brand but I think these need a bit more work. Hopefully, it is just the pair I happened to get and I can get a replacement set.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Buds 2 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and features is great, however, battery life is poor, and they fall out of your ears easily.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended if you are looking for wireless earphones for android

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prettybeye

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , work great. The only thing it die too fast after a whole.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great!! bought as a gift and so far they haven't had any negative things to say about them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are the best I’ve heard. Meets my expectations

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Femmy50, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are absolutely ecstatic to hear you are loving the audio quality of your buds and that they are meeting your expectations. If you are curious about ways and settings that may further enhance your usage of these buds, the full manual is available on our website and the Samsung Support Team can answer any questions you may have. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to think of something negative to say......I can't.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just decent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easily they and streamline they work w Samsung. Just sound quality of music and fit is not worth the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound, terrible manufacturing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound, however, before I have even finished paying them off on my Best Buy credit card the right headphone stopped working. If youre going to spend $250 on headphones I would probably suggest a different brand l

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there CollinS, thank you for your feedback on your Samsung Galaxy SmartTag2. We would be thrilled to help you troubleshoot any aspect of your device that is not functioning as intended. Please, reach out to the Samsung Support Team for assistance in troubleshooting your device. They can work with you directly to ensure you experience the full functionality of your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Galaxy buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Very small and portable. Do the fit test before you judge the ANC

    I would recommend this to a friend