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Customer reviews

Rating 4.6 out of 5 stars with 5933 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 5,933 reviews
  • Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling. Stays in the ear pretty well. I work over a grill only fell ot twice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Action

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome... Great Sound/Clarity.... Great color also hard to lose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good I got a set for my wife.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds.i liked them so much i got a 2nd set for my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, reliable, and multiplayer features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moma's gift to my self.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great can hear every coversation a hen people call me and when music plays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These look amazing sound even better! These are very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samaong Pro2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all! I wish I'd purchased them sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones always has good stock of everything your looking for

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome !! However, i wish they stayed in my ears better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello LakeetraP... Thank you for your review of the Samsung Galaxy Buds2 Pro earbuds. We appreciate your assessment as we continue to give our consumers the best in design and functionality. At your convenience, please read the following article, “How to wear your Samsung earbuds”, and or watch the video Samsung's YouTube channel titled, "Galaxy Buds2 Pro: How to Wear". They should help regarding the fit of your earbuds. If you need any further assistance, please feel free to reach out to Samsung Support. Thank you for being the best part of Samsung. –Bethany Samsung

  • Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it came with interchangeable ear pieces like the old models

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like my ear buds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like product but not sure they are truly noise canceling since I can still hear things outside of my earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Services and very experienced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT KNOWLEDGE IN COMPUTERS AND TROUBLESHOOTING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully loved that i purchased this item at best buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They don't stay in my ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them very much. There's one thing that I don't like is that the earbuds keep slipping out of my ear no matter what size earbud I use. I thought they would've been better than my Jaybird Vista 2. Sound quality I give to Jaybird, comfort Jaybird

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE FOR BTS LOVERS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, bought for the wife who's BTS fan and loves purple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my daughter so not sure on the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made some good improvements from the Galaxy Buds2.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Color change

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love lavender so much i had to get it but it changed color so quickly i was disappointed. Sometimes there's 1 that it doesn't work well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi NickD, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to contact Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully contoured- best wireless buds Ive ever had, handa down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok except for working out

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If using while working out has a heads up, sweat gets in them, then pretty uncomfortable.

    I would recommend this to a friend