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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5978 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 5,978 reviews
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love samsung products, I always use samsung cause it very usefull and simple to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and mic for your calls and music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why I wait to long to change my old buds? Take advantage of your old product bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and are the clear choice for Galaxy us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of ear buds. Pair perfectly with a Samsung Galaxy phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones they work perfectly with my galaxy s 23 ultra! I highly recommend these headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and superb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and superb, its the second time I am buying these buds and they never disappoint. Got these for my wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no complaints at all! They do everything that they say!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb performance and quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: best music quality, cons are pretty much judt the mic quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Pods sync well with Samsung phones. Problem when you use other phones such as oneplus but its nothing to do with these pods but more of samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These i bought for the wife and at first she was against the idea but now she loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product i like these airbuds keep up the good work samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product, in excelent coditions, very fast driving

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vary nice working good i like the box as well i don't want to say anything more i thank that would be enough

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Theyre Okay

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of the buds are good but similar to previous versions they slip out of your air just slightly they stop playing whatever you're listening to

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Freedy191, thank you for sharing your experience with using the Samsung Galaxy Buds2 Pro. Your feedback is appreciated. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Before wearing your Galaxy Buds Pro, Buds2, or Buds2 Pro, make sure the earbud tips are attached. Wearing your earbuds properly will ensure they remain comfortable when you’re listening to your favorite content. If the earbud tips do not fit comfortably, you can try a different size to get a tighter seal. This will improve the microphone’s performance and provide a stronger sound. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Feel free to review, "How to wear your Samsung earbuds" if you would like more information. Feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Enjoy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is great. I have not had a problem with people hearing me. I work in construction so i use them often. I bought this for my fiancee and we can hear each other on our calls. Down side is i wish the battery life was longer. It last about 4 hours continuous music time and i trade out ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds my wife had to have a pair after she used mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds air

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product 1000 percent recommended, excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best heaphones out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend them, great product. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and performance, nice treatment for the Company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service from All the employees we dealt with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it was a good deal, so far so good. Thank you.

    I would recommend this to a friend