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Customer reviews

Rating 4.6 out of 5 stars with 5933 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 5,933 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fit well

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the fitting made listening to music and phone calls a lot easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Samsung customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Wiah they had a lost replacement plan. Im still getting use to them but im happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. They pair well with the Samsung Flip 4. Happy to have them so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the business

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I've ever owned great price good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sould good bass very comfy in ear noise canceling words great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and quality. Thank you for giving me my favorite color in an ear bud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great I'm very impressed and hope that the next galaxy buds are even better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headset.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset only downside is I wish it was a bit more noise canceling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and fit very well, havent fallen out but never used at the gym yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is the best, I've bought this product before

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    No bueno

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good. The problem is that doesn't stay in your ear, it falls so easy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi IgnacioM, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable as we strive to be innovative and make improvements on the design and functionality of our products. Experiencing discomfort with earbuds can be frustrating, especially during activities like jogging or when enjoying music. Samsung earbuds offer a solution to this common problem. If you find the fit isn't perfect, try switching out the earbud tips on your Buds2 Pro. Feel free to check out, "How to wear your Samsung earbuds" to learn more. If you have any questions for us afterward or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but not so great talk time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but dies fast and occasionally falls out of ear

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my earbud pros. I use them while watching tv at night and listening to music.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Only complaint is personal

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great, case was great, functionality was great, they just didnt fit my ears like id hoped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG HEADPHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headphone l never see ever best sund and easy to setup .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother’s Day gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Mother’s Day gift for my mom. She loved it so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buds yet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most comfortable and best sounding buds from Samsung in generations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my niece, and she loves them best Christmas gift I could’ve given her

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product of samsung. I still use about 3 years

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AlexisalainG, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. We're so happy to hear that you've been enjoying your Galaxy Buds2 Pro for years! If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound cancellation is not as good as the airpod pros, but still very good.

    I would recommend this to a friend