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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5978 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 5,978 reviews
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them and recommend them to anyone. Definitely going to buy some to my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product love the headphones. I wiuld reco.mend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever!! Got it for my husband and he loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and look sofisticated, love this earbubs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them they do exactly what the say! The sound canceling is incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One happy girls

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been watching the price of them foe a while . I am glad that i brought them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phones head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. at it finest always samsung headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy earbuds pro 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product by samsung. Not the best service from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big supporter of Samsung and these earbuds are fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds2pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are cool for the most part but hanging up on someone could be easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastically. No issues with quality of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these... It really helps me when I'm mowing the lawn...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent! Product love my gears …………………………………./////

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BTS bora

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best headsets that i have bought recently. i own Samsung products so this is a great addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these work great! and easy to use and love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son in law for his birthday. He lives all the new features. Uses them everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W Samsung L Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than apples Bluetooth earbuds on most devices!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Buds 2 Pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I have with this product (Maybe it's just my earbuds) is that people have a hard time hearing me when I'm using the earbuds for phone calls. It has been countless of times I used it and people can't hear me or I sound muffled like I'm under water. This is the 2nd pair of Samsung Buds Pro that I have purchased with the same issue

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings SamsungUser84, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Be sure to check out the article titled, "No, low, or poor audio quality on Samsung earbuds" when you have some time to conduct a few troubleshooting steps to help resolve what you have described to be experiencing with your Galaxy Buds2 Pro. Feel free to contact Samsung Support afterwards if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Uhm this is stupid.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always like the samsung ear buds these just got better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are ABSOLUTELY great, i like how you can change the type of sounds

    I would recommend this to a friend