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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5978 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 5,978 reviews
  • Rated 5 out of 5 stars

    Nice earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Good sound clarity but picks up background noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones in the game right now cheaper than apple and worth the buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied with my purchase! Im in the Samsung ecosystem and these work great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last few purchases were ehhh because they broke shortly after I bought them so with thos one well see

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good although the battery life span is less than advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Wolf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product Great servic very helpfull Alalways been good to me thank you kindly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. I have 2 pairs and love this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DO NOT BUY!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend purchasing these, if in the past, earbuds continuosly fell out of your ear. They constantly fall out no matter what ear bud size you use. Also, the right piece stopped working after 4 uses. It no longer charged or synced. I tried it with other earbud charging ports and it still never charged or synced.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AndrewV, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand the frustration that can occur when your device does not operate as intended or expected. Please reach out to the Samsung Support Team to review all options available to you with regard to the charging case and sound quality of your right earbud. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Samsung Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Sometimes hard to fit in the ear. Tried the different sizes but they do tend to drop off occasionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds.. Even better with a Samsung phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good stuff it reaches far with my ability to hear very far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear bud ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ear bud,it's super great and recommended this to couple of my friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Prefer first line of buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only ever used the orgininal buds pro. The fit in comparison is awful, the sound is good. Overall uncomfortable to wear for long periods and often leave my ears sore. Not as tight and secure therefore the noise cancelling seems to be affected as well. Poor developing on samsungs end.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy bud 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I have a galaxy products so it is convenient. The only con is the battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit to big to my ears,everything else very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless buds.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from previous version in almost every category.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best galaxy buds so far, they whole essential of the build is better quality the all the other buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds2 Pro worked out well for my wife. She loves them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They work great, but I'm not a fan of the fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, these earbuds are great, the only issue i have is that the earbuds dont fit as good as I would have hoped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with these if you have a Samsung phone. I love the way they work together.

    I would recommend this to a friend