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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5978 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 5,978 reviews
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones not amazing for small ears but better than most.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ms.J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but none of the rubber ear buttons doesn't fit well..they constantly falling out..and if you're using them with a hooded sweatshirt they will continuously cut off because of the sensor..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings DeborahJ, thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like any further assistance, please feel free to reach out to Samsung Support when you have the free time to do so. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Very nice headsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Wort its price. She likes it …..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good and definitely be recommending this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this item for myself was the best choice I made, I am in love with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like my ear buds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like product but not sure they are truly noise canceling since I can still hear things outside of my earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome !! However, i wish they stayed in my ears better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello LakeetraP... Thank you for your review of the Samsung Galaxy Buds2 Pro earbuds. We appreciate your assessment as we continue to give our consumers the best in design and functionality. At your convenience, please read the following article, “How to wear your Samsung earbuds”, and or watch the video Samsung's YouTube channel titled, "Galaxy Buds2 Pro: How to Wear". They should help regarding the fit of your earbuds. If you need any further assistance, please feel free to reach out to Samsung Support. Thank you for being the best part of Samsung. –Bethany Samsung

  • Rated 2 out of 5 stars

    Buds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The round shape made it harder to put in and take out my ears. The sound was good but not the best. Listed in description would play music for 8 hours. All i was able to listen to was for 3 1/2 hours so i took them back. I have to work standing for 8 hours. Also app wasnt able to work with iphone. I returned them

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Nateeee, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they aren't fitting right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Feel free to review, "How to wear your Samsung earbuds" and "All about your Samsung earbuds’ battery life" to help resolve what you may be experiencing with your device. If you have any questions or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Very convenient to use when im at work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pure buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbud there the best i recommend to everybody 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds! Would recommend purchasing them. Hands free is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Slip oit when ears get too sweaty though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a typical Samsung air buds. I feel like it doesn't fit well though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Just wish it had multipoint and better code support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a good pair of wireless headphones look no further

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to get the settings right but overall would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the comfort they provide plus the ease of use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Samsung customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Wiah they had a lost replacement plan. Im still getting use to them but im happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    goods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goooddddddddddddddddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok except for working out

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If using while working out has a heads up, sweat gets in them, then pretty uncomfortable.

    I would recommend this to a friend