Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5978 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 5,978 reviews
  • Rated 5 out of 5 stars

    Best ever

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully contoured- best wireless buds Ive ever had, handa down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headset.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset only downside is I wish it was a bit more noise canceling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound cancellation is not as good as the airpod pros, but still very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing earbud

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not gonna lie the Galaxy Buds2 Pro is an amazing headphone for any user, 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother’s Day gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Mother’s Day gift for my mom. She loved it so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Services and very experienced

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT KNOWLEDGE IN COMPUTERS AND TROUBLESHOOTING.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good quality

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These headphones are great. They pair easily with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item for my daughter. Asked she how much she likes it. Answering great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made some good improvements from the Galaxy Buds2.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my daughter so not sure on the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love best buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The costumer service is great i find everything i need and i love my new samsung pods ❤

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They don't stay in my ear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them very much. There's one thing that I don't like is that the earbuds keep slipping out of my ear no matter what size earbud I use. I thought they would've been better than my Jaybird Vista 2. Sound quality I give to Jaybird, comfort Jaybird

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice but too expensive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality but $200+ is a little too high for these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oops

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were great. And I lost them and i'm so sad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice except noise cancellation is weaker than airpod pro gen 2s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work perfectly i love the 360 audio and satisfire my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good option!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice if you get the discount, i like the features it has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sometimes fall out but good i been using them for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too bad

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gift! Had issues keeping it my ears. Constantly falling out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Used pair?? Supposed to be new

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair from the Wheaton location and they were supposed to be new but one speaker was busted as if it was ripped, right out the box. Plus, the box seemed to looked retaped. I returned them and got a new pair and those work wonderful. Not sure if i was sold a used pair at New pair price or what.

    No, I would not recommend this to a friend