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Customer reviews

Rating 4.6 out of 5 stars with 5932 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 5,932 reviews
  • Rated 3 out of 5 stars

    Okay Earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sometimes droped connection to my mp3 player or samsung galaxy phone. Kind of ruins the listening experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day AnnonymousWhale, thanks for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix what you may be experiencing with your device's connectivity. Feel free to review, "Connection issues with Samsung earbuds" to conduct some troubleshooting on your Buds2 Pro to help resolve what you may be experiencing with your device. Let us know if you would like any further assistance by reaching out to Support at your leisure. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Sound is good and call quality is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great. Easy to pair. Fit well and block most outside noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for sansung users. Great gps cordnits

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear buds but they don't stay in your ear as well as the Galaxy Buds Pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arturo G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very nice product good quality I personal recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first ear bud's and I love them. They are a good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Struggle to keep in my ear sometimes. Love the sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Battery could last longer. Still fall out of ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these just as mucss I did my old buds. Would recommend buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love em!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! I wish I invested in these from the beginning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work awesome! Easily paired with your phone! Buy some

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung customer for life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth earbuds I've ever owned in my entire life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tuff lil suckers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice like the rubber coating nonslip durable

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good quality

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. They pair easily with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, hides under her hair to conceal it at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are freaking amazing. Samsung did a great job with these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Bud2 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Galaxy Bud2 Pro are working quite well! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy buds Pro 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy that I made this purchase Samsung doesn't failure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, better then the Jaybirds that i had previously.

    I would recommend this to a friend