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Customer reviews

Rating 4.6 out of 5 stars with 5933 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 5,933 reviews
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and has a nice color plus the pricing is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Need Better noise cancellation for calls

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for audio. Not so great for calls, complaints of noise and background sounds are too loud. Many updates but not helping. One earbud goes out randomly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good for me business and personal always ben a Samsung customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds in the market, with new features. Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the earbuds they work perfectly fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far could be just a bit louder but great so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall goo buy for my son, he had been wanting these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Giggity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad of buds just a tad expensive for the battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to on where to touch for controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older model. So nice, so clean!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't cancel the noise around you. Also it gives me some allergies

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Carolina, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to take a moment to review, "Use Active noise canceling on your Samsung earbuds" to learn more about using this feature. If your skin is exposed to skin irritants or substances that may cause skin trouble (such as soap, sweat, lotion and suntan lotion etc.) for an extended period of time or if you are exposed to a certain environment, a hypersensitive skin reaction may occur. If you would like to share any other feedback with us or if you would like anu further assistance, let us know by contacting Samsung Support. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really very good and excellent service also fast delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noice cancelation to help with music quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good...............................................

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    Not so great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor connectivity. Looks ugly. Good battery life and sound.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello OmiP, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would be happy tohelp you with any aspect of your device that is causing your listening experience to be interrupted. We have an article available online titled "Galaxy Buds disconnect from phone often". We also have the Samsung Support Team available at any time if you have questions or continue to experience anythiing out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 3 out of 5 stars

    Falling out of ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these earbuds is amazing. The only issue I have is that they keep falling out of my ears. Unfortunately this is a major issue which may cause me to return them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Am2Pm247, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We love hearing how much you are enjoying the audio quality and features of your device. We recommend taking a look at an article titled "How to wear your Samsung earbuds" to help with the optimal placement. You can also perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. We also recommend using the additional ear tips in the larger or smaller size to help with the fit. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid choice works as descrided. Great noise canceling. A bit pricey

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung ear bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable as to fit and worry about them falling out of the e as r

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, good battery, absolutely love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First pair of buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of buds. And they are just great.

    I would recommend this to a friend