Customer Ratings & Reviews
- Model:
- SM-R510NLVAXAR
- SKU:
- 6510541
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.
This summary was generated by AI based on customer reviews.
Samsung Galaxy Buds2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 stars… I would give 5 stars, but sometimes they fall out of my ears.
I would recommend this to a friendThey're ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't stay iny ears as much as I would like. They're ok
I would recommend this to a friendSamsung earbuds
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds, had a little issue with staying in my ears
I would recommend this to a friend- Pros mentioned:Sound quality
Didn't fit in my ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sounded great, but I had to return because no matter which ear tips I used, it felt like they were going to fall out of my ears.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jcri, thank you for taking time out of your day to share your experience with your Samsung Galaxy Buds2 Pro with us. We love that you enjoy the audio quality and features of the earbuds and we would love to help you with the ideal fit to love your buds even more. We have a great article available online to help with the placement of the earbuds for a secure fit titled "How to wear your Samsung earbuds". You can also perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
- Pros mentioned:Sound quality
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds amazing, the noise canceling is good to, and there are more features than the previous gen however, I wont recommend it. I used these mostly for working out and it keeps coming off. I had the same and even worse issue with previous buds.
No, I would not recommend this to a friend Mi wife birthday
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loved.......................................
I would recommend this to a friendANTHONY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, i would recommend this product
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound. Upgraded from galaxy live buds. 10/10
I would recommend this to a friendGreat earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are amazing. Clear sound and fit well
I would recommend this to a friend- Pros mentioned:Battery life
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been amazing. This version has a better battery charger than the last version. In whinch we had for 3 years and the work amazing.
I would recommend this to a friend Good sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, excelent and beautifull..................
I would recommend this to a friendSamsung buds pro
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like all the functions and seemless control, but sound and volume are lacking. My left earbud is now muffled and my Bluetooth connection isnt stable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Watchfanatic, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to review, "No, low, or poor audio quality on Samsung earbuds" and "Connection issues with Samsung earbuds" to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
Nice earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is not so good but they do sound amazing
I would recommend this to a friendNot a good fit for my ear
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds have decent sound quality but they did not fit in my ear so well with all the different size tips. The most annoying thing about these buds is when I would go to push the. buds back into my ears it would activate the touch features which became annoying especially while running.
No, I would not recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds. Too expensive for my taste though, but I think I’ll keep them
I would recommend this to a friendBattery life bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy........with the battery life ............
No, I would not recommend this to a friendBUDS 2 PRO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good bluetooth, noise control and easy to use.
I would recommend this to a friendSamsung ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good..... It's very nice.... Nice.........
I would recommend this to a friendgood purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.are very very nice am short of words. this is enough please
I would recommend this to a friendUnderpromised
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds are a downgrade from their predecessor. The fit on them is noticeably worse than the original Galaxy buds. Even on noise-canceling mode, an extremely annoying windy gust noise is picked up when going any faster than a few miles per hour. The original buds were naturally sound-blocking buds, and were objectively better, really. DO NOT purchase these unless your only use is sedentary listening, and even then, they're too expensive for just that.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Shree, thanks for taking the opportunity to review your Samsung Galaxy Buds2 Pro. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Also, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" and "Optimize your sound experience with Samsung Galaxy earbuds" when you have the opportunity to conduct some quick troubleshooting steps on your device to help resolve what you may be experiencing with your audio quality. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a loyal Samsung customer. - Debra