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Customer reviews

Rating 4.6 out of 5 stars with 5934 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 5,934 reviews
  • Rated 5 out of 5 stars

    John's earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I just had to buy replacement ear pieces due to them not having them and the ones that came with was to large

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to lose and prone to falling out. Love the color.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Watch, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Please feel free to check out, "How to wear your Samsung earbuds" to achieve the perfect fit for your Buds. If you would like any further assistance afterward, let us know by contacting Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Great sound,lousy fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't stay in my ears no matter what size of cups I used, great sound quality, the horrible fit cancelled that out, lost one in a machine at work,it was crushed. $250 worth of junk, my $20 skull candy buds sound just as good, and stay in my ears, dont waste your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are comfortable and easy to use. The sound quality is great perfect for listening to music or video chatting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome pair of buds!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this set of earbuds for almost over a year and I really like them! Samsung never dissapponts!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds, faulty case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old case stopped charging the buds after a year, samsung is aware of the issue, if you can get these on sale for 100$ less than retail they are worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best earbuds ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well since ive purchased my Samsung earbuds i have not regretted it at all, they work perfectly. This is one of my best buys from BEST BUY.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy Pro 2s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, fit in ear well but they do have the habit of sliding out no matter which rubber piece I put on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pro Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they don't do what I wanted, they work as described

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are easy to use and last a long time. They fit great and the test they do to mame sure you have a good fit is a great addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have purchased!!! Nice fit, battery last long!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones work great. If using them with an iphone you can connect them to your pc first to turn on the touch controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my wife as a Christmas present. So far, she loves them and says they work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so comfortable to wear and the sound quality is amazing. My favorite feature is that you can use them independent of each other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online same day pickup & was ready early. Great service plus Galaxy buds are the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounding earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife after her original Galaxy Buds died - she had those for several years. She loves these and enjoys the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great deal to buy this product. I like the quality of this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing, i love the sound and color, i haven’t had earbuds this good before!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to wear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely loved them ! He said they’re better than AirPods lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutly love my headphones and the color is super cute !

    I would recommend this to a friend