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Customer Ratings & Reviews

Your price for this item is $165.99
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The comparable value price is $699.00

Customer reviews

Rating 4.5 out of 5 stars with 915 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Galaxy Chromebook 2's touchscreen, long battery life, and ease of use. Its lightweight design and compact size are also frequently highlighted as positive aspects. However, some users express concerns about the lack of a USB-A port and the sound quality of the speakers. A few also mention the fan noise as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 915 reviews
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Nice, but . . .

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazingly fast Chromebook, and amazingly light. However, after 48 hours the screen went to all pixels. I thought it was a fluke, turned it off and on and it did it again. I had to return it,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet and outstanding price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tablet just the right size to be mobile and packs enough processing power to get things done. Chrome interface has a learning curve and does not allow the use of many Android apps in the Play store.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is the best computer ever. It is slim, easy to carry and the screen view is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Screen god.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen. I mean excellent!! Speed is pretty good. Very nice looking chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen on it is perfect and it easy for me to use not being a computer person.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    A Chromebook a Computer Scientist can love.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. Met all my requirements: light, thin, good Intel CPU (i3), 8 GB RAM, at least 128 GB storage, long battery life. The screen is good and bright (a little glare though). As a life-long computer scientist with experience with many operating systems, ChromeOS is a pleasure. So far every device I've used with it (USB, Bluetooth or WiFi) has connected and worked, no questions asked. No drivers to install. The camera is fine although not as sensitive at low light levels as my other laptops. So far any Android app I've wanted has worked. The touchscreen works well with the $24 USI stylus I bought. I got it open-box which was a bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice all-around basic machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Chromebook to write. That's it. Occasional spreadsheets. Would anything get the job done? Yeah, probably. This one, though, has a nice smooth screen, BACKLIT KEYBOARD (yesssss), and that red finish is eye-catching. Bought this on a sale, no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! Love it especially the color!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Still reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really drawn to it based on the color and almost 3 years later it has been my favorite laptop to work on. Not only does my work require my laptop but I am also a full time college student. The memory is good for the price and it has yet to slow down on me for how much I have stored.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Looking Chromebook That Performs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hardware combined to make Chrome OS shine. This chromebook is replacing a Celeron model from 4 years ago. What a difference. I can open multiple tabs and apps without any lag. The only thing that would make this better would be to have an HDMI port but not a big deal. All the new laptops have USB C. External USB C devices have worked without any issues. I have a 4K video cable and an 8 in 1 USB C Dock with Power Delivery and they worked right out of the package, no drivers required.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best Buy Best Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened the box. The case was in great condition. The keys were all there and working. Touch screen has no problems. Great price it was a Great deal. I would definitely buy a reboxed laptop from Best Buy again and they brought it to me sitting in my car.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Samsung galaxy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that it is a touch screen. My dislike is that it had a very loud fan noise on and off constantly. Overall not bad, except for fan

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha JulieM, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Chromebook 2. We value your feedback as we are committed to constant innovation and improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's normal for the fan to get louder if the PC is working hard, and it should quiet down when your task is complete. Gaming and video rendering are notorious for pushing a computer as well. If the fan is running hard during normal use, there's a few things that can be done. Check out, "Samsung PC cooling fan noise" to learn more about your cooling fan noise. If you have any questions for us or if you would like further assistance afterward, let us know by contacting Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Galaxy chromebook 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Has a great battery life. I have really enjoyed the display. Has great sound too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Happy Grateful Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry that I cannot remember the name of the gal that helped me - she was super terrific. ChromeBook is fabulous - if your not using apps - you do not need a Windows machine. I surf/email/ and watch TV in bed with this device -perfomance/battery life is great for a home user -

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptops very fast. Nice red color. Screen quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Perfect device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good device. Good resolution, fast, lightweight. My wife is really happy with this gift. I recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    my first chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, nice display, great sound, fast and well built. oh also really good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing Chromebook - light, fast, easy to work with, and has a very nice design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loved work great perfect for my small business good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for personal use. Very light weight and fast

    I would recommend this to a friend