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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 917 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Galaxy Chromebook 2's touchscreen, long battery life, and ease of use. Its lightweight design and compact size are also frequently highlighted as positive aspects. However, some users express concerns about the lack of a USB-A port and the sound quality of the speakers. A few also mention the fan noise as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 917 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a premium laptop I have had for about two years works great still fast great display is favorite part

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Galaxy chromebook 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Has a great battery life. I have really enjoyed the display. Has great sound too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Still reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really drawn to it based on the color and almost 3 years later it has been my favorite laptop to work on. Not only does my work require my laptop but I am also a full time college student. The memory is good for the price and it has yet to slow down on me for how much I have stored.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptops very fast. Nice red color. Screen quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice all-around basic machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Chromebook to write. That's it. Occasional spreadsheets. Would anything get the job done? Yeah, probably. This one, though, has a nice smooth screen, BACKLIT KEYBOARD (yesssss), and that red finish is eye-catching. Bought this on a sale, no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very capable chromebook

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For browsing, checking email, printing docs and online shopping, watch streaming shows/movies, this is perfect. It can do more but for what we use it for, no slowness or issues yet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Perfect device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good device. Good resolution, fast, lightweight. My wife is really happy with this gift. I recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet and outstanding price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tablet just the right size to be mobile and packs enough processing power to get things done. Chrome interface has a learning curve and does not allow the use of many Android apps in the Play store.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    my first chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, nice display, great sound, fast and well built. oh also really good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing Chromebook - light, fast, easy to work with, and has a very nice design.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best Buy Best Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened the box. The case was in great condition. The keys were all there and working. Touch screen has no problems. Great price it was a Great deal. I would definitely buy a reboxed laptop from Best Buy again and they brought it to me sitting in my car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great chrome no issues tested out under stress it does wonders

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Happy Grateful Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry that I cannot remember the name of the gal that helped me - she was super terrific. ChromeBook is fabulous - if your not using apps - you do not need a Windows machine. I surf/email/ and watch TV in bed with this device -perfomance/battery life is great for a home user -

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for personal use. Very light weight and fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great writing computer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, as I dont use it for much of anything other than writing, so it serves my needs. I will say that there are a few programs that I cant run on here because it's a Chromebook, but it really isn't a big deal. I love how compact and lightweight it is. The charger is great and not too bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Samsung galaxy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that it is a touch screen. My dislike is that it had a very loud fan noise on and off constantly. Overall not bad, except for fan

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha JulieM, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Chromebook 2. We value your feedback as we are committed to constant innovation and improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's normal for the fan to get louder if the PC is working hard, and it should quiet down when your task is complete. Gaming and video rendering are notorious for pushing a computer as well. If the fan is running hard during normal use, there's a few things that can be done. Check out, "Samsung PC cooling fan noise" to learn more about your cooling fan noise. If you have any questions for us or if you would like further assistance afterward, let us know by contacting Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Cons mentioned:
    Speakers

    Rated 5 out of 5 stars

    9 out of 10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Chromebook from Best Buy's open box program. It came pretty much brand new out of the box. The only thing missing was the guide. I use it for college. I take down all my notes on it and can watch movies and shows. If there is a downside the speakers aren't that loud. I have big hands and this thing is thin. I handle it like picking up a baby.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are so vibrant! Easy to use. Love it! This grandma who is not tech savvy recommends this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this Chromebook. It’s the best purchase I’ve made electronically.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Pretty Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great. No slowing down & touch screen is great. Easy to use.

    I would recommend this to a friend