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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 917 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Galaxy Chromebook 2's touchscreen, long battery life, and ease of use. Its lightweight design and compact size are also frequently highlighted as positive aspects. However, some users express concerns about the lack of a USB-A port and the sound quality of the speakers. A few also mention the fan noise as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 917 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Change my mind about Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great machine in this price as compared to MacBook Air I have both I bought this for my son believe me I like this more than my MacBook and the freedom of used an application and storage extension compatibility. This one is a lot better than the MacBook Air I don’t know much about the security. We are using more than two months we don’t have an issue. I definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super responsive and long charge. I really enjoy the color as simplistic as it is.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little chromebook for classes . Fits nicely in the backpack and battery last long time and very updated from the last laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop as a 19 year old college student. It’s smaller and lightweight perfect for transportation.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Nice but expensivd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent chromebook. My know knock on it is that it is quite expensive for what you get. The screen looks great and is plenty fast. The keyboard is the only item that is not great on it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen for low price love the color. Sleek and lite weight

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Good value for an all around.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing resolution and very good speed. Are you going to play AAA games? That's not what this was built for. Excellent office usage and general home usage. Keeps a charge very well and is very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine! Love the sleek look, screen looks great. No distracting apps can be installed. But wish the Google books app was atleast available. You can add Kindle to ur bookmarks and use as a tablet tho!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Fave electronic gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, 6-7 hours on one charge AND charging is so fast. It's a small laptop, easy to travel with, and instead of paying for MS Word, I use free Google Docs and save money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bold and Beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. I bought it for my first semester of college. It's slim and the screen is big. I love the color. I also like it because it can turn into a pad. It's very functional.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Super fast and easy to set up. The color is awesome but the outside does show fingerprints, but not bad enough to take any points off. Highly recommend for anyone that uses Chrome.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great Chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very smooth and fast operation. I bought a chromebook with no particular purpose in mind, but I find myself using it quite a bit. Battery life on this model is exceptional as well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Samsung has you RED with envy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fiesta Red rules while everyone else has that GRAY color. The Red really pops as does the power! Lightweight and effortless to use. This ain't your kid's Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Solid equipment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive and does all I need it to do for personal computing. I'd prefer a little more from the keyboard, but this checks the boxes for fast, good picture, versatile and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung X Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got flack for buying a chromebook because "it wasn’t a $1600 gaming machine". I dont game - I use it for school & research. I have a 15.6" HP Envy x360 thats 9 years old now whose on life support but other than the battery runs a little slow. After weeks of research and indecisiveness I pulled the on this one and this is what I like. You open it up and its ready to go no start up. The screen is crisp and gets brighter than I need it. Web apps open and load virtually instantly noticeably fast compared to my HP. 13" is incredibly portable and light i can lift it with one hand and the finish feels premium. Love the superfast usb-c charger & charges my s24 rapidly, short charge to full, battery lasts multiple days between charge, heavy use would say 10 hours. Keyboard is not backlitt & screen is touch - features I guess, dont personally care for them. Switching from microsoft to google productivity apps is a breeze. Specs wise anything higher would just be overkill and at a higher pricetag.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    a nice 2 in 1.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this unit for my wife. she like it a lot. She loves the color. It responds very well to her tastes. It very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This is an excellent Chromebook.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent Chromebook. This Chromebook is a slightly "detuned" version of the original Galaxy. They dropped the graphics back to FHD from 4K. 4K is great for a 60 inch TV set, but is NOT needed on a laptop. The FHD screen takes less power to illluminate and fewer machine cycles to paint. Thus, the battery life in this Chromebook is much improved over the orginal 4K version. I also own the Asus C436 Flip which is also an excellent. However, the keyboard on this Samsung is visually better than the on on the Asus. The Asus keyboard has grey keys which makes the letters difficult to see in some lighting conditions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed Emotions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Mom as a birthday gift. Fiesta Red of course. She absolutely loved it. About 2 weeks in, the touch screen lost function. After some time with the Geek Squad, no solutions was found. Best Buy was great and immediately initiated a replacement. Geek Squad was great to deal with also, said my parents. This was a disappointment to me. I wanted this to be a "perfect" gift for my Mom. I hate that she had to go through aggravation on her gift. That being said, I'm thankful that Best Buy was great on making things right. So far the replacement has been great. My Mom absolutely LOVES her Chromebook, especially the RED color.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Samsung-Galaxy Chromebook 2- 13.3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this Chrome book, it's light, it has 4k quality and its easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Galaxy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Chromebook. Very easy too use, and also very compact.

    I would recommend this to a friend