Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 226 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Chromebook 2's touch screen, its compact size, and ease of use. Many appreciate the long battery life and lightweight design, making it portable and convenient. Positive feedback also highlights its performance and affordability. The sleek design and overall user experience are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 226 reviews
  • Rated 5 out of 5 stars

    I'd buy another one

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first 2 in 1 and i was very satisfied! I used it for school and it was a great laptop/tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!Love my computer glad I bought it from best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TOO MANY BELLS AND WHISTLES!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad to report that this beautiful computer did not work for me: turning it on and setting it up is a chore! I tried several times. Had it powerwashed and am about to take it to Best Buy to be recycled. It's not eligible for trade-in value--I wonder why?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RetroFun, thank you for your feedback on your Samsung Galaxy Chromebook 2 360. We understand new devices can come with a bit of a learning curve and cause frustration. Setup does usually take some time as you decide on all the settings and features that best align to your needs. We do have resources available online to help with any questions and help you get up to speed with your device. The full device manual and the Samsung Support Team are both available online to help with the features available and to answer any questions you may have. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Nice little chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, got this for my grandaughter for school. Added a 128gb micro sd card for extra storage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware. Double inspect.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited that it came, even as an open box product. The supplied antivirus software would not upload. It isnt something I use regularly, but discovered a crack in the screen. I should have returned it, but I am rarely home to do so. I wont purchase open box ever again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like chromebooks. It is my second one. It is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I got it for a Christmas gift, my mom really loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the MacBook Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woooooooowwwwww better than the MacBook Pro cheaper too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my stuff

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love it so much she always it everyday and she can play her game also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great small laptop with An amazing screen display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Chromebook in all aspects

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Chromebook in all aspects. Fit and finish are suited to be a part of the Galaxy Family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a peer for work purposes. It works great, very pleased with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy Chromebook 2 360 12.4" LED 2-in-1

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i liked it very much. but what i wanted to do on it it did but in a small way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but 1080p

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is 1080p. You will see the pixel. I returned it and got the acer 713 instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is very knowledgeable, I am very happy with my new chrome book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display. Seems to be standing up to rough handling by 12 year old uset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid loves it. Easy to maneuver and use.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and affordable, perfect for kids. He’s been using it for homeschool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Chromebook

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Chromebook I have bought.. Defenitely worth the money,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and to the piont

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Nothing much to say. I love how i can flip my laptop to tablet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mostly good; double keystrokes is a major issue

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally works the way that I expect it to; but much of the time, it registers double strokes when I type (eg trying to type 123 results in me typing 112233), and it is highly annoying. A fix would be appreciated. Decent otherwise.

    I would recommend this to a friend