Customer Ratings & Reviews
- Model:
- XE340XDA-KA8US
- SKU:
- 10858251
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Super slow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly from a chromebook i had low expectations but thia takes the cake. The only reason i did not return it is because I threw the box away
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Doncorniel, thank you for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Chromebook Go. If you are encountering issues with your Chromebook crashing, freezing, or lagging, there are some quick fixes you can try. For instance, refreshing your Chrome browser, uninstalling recent apps or programs, and checking for available updates can help keep your device running smoothly. Check out, "Samsung Chromebook is slow or not working properly" to help resolve what you've described to be experiencing with your PC. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra
- Pros mentioned:Overall performance
Not ehat i ws hoping for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was Hoping for better but it does ehat it needs to do
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Alberto, thank you for taking the opportunity to share your thoughts with us about the Samsung Galaxy Chromebook Go. We value your sentiments as we continue to improve the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance with troubleshooting your device. Please feel free to reach out when you can! Thanks for being a devoted Samsung customer. - Debra
cheap price means cheap product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery always needs to be reharged within 6 hours of a full charge. I dont have the time between work and school to return this item.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there User150964, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Chromebook Go. We value your sentiments as your feedback allows us to improve future versions of our product line to better align with our customer's needs. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to check out, "How to charge your Samsung Chromebook and get the best battery life" to help resolve what you may be experiencing with your PC. Let us know after reviewing the resource shared if you would like further assistance by contacting Support at your leisure. Thanks for being a faithful Samsung customer. - Debra
Boot error
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the refurbish laptop . Didn’t boot up. Brought it back. Geek squad could fix issue. So it’s force to return it waste of time.
No, I would not recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like this it’s very hard to use it. It’s really complicated
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations NancyH, thanks for taking the opportunity to review your Samsung Galaxy Chromebook Go. We appreciate your transparency. We realize that transitioning to new devices can often feel overwhelming. Have no worry, we have a wealth of resources available to help our customers make the transition as seamlessly as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. If you would like to share any other feedback with us or if you would like any assistance, feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra