Customer Ratings & Reviews
- Model:
- XE340XDA-KA8US
- SKU:
- 6632408
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Galaxy Chromebook Go for its overall performance, long battery life, and ease of use. Many users appreciate its compact design and how quickly it boots up. However, some customers have noted that the screen quality could be improved, particularly in terms of brightness.
This summary was generated by AI based on customer reviews.
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what we need it to for our child’s school work.
I would recommend this to a friendDisastrously slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't believe anyone who tells you this is "fine for web browsing" unless you have the patience of a saint and lots of free time. Normal web pages can take minutes to load. Not exaggerating. I much prefer a keyboard to doing things on my phone but I've pretty much stopped using this Chromebook because it's just not worth it. The performance of my 5 year old phone is so far superior that's it's overall a better experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha NathanS, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Chromebook Go. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty on your PC for manufacturing defects in materials and workmanship. There are a few factors that can affect your Chromebook’s performance, such as the device’s age or using a large number of programs at once. If your Chromebook is lagging, you can try closing some active programs and then checking for available updates. If you are encountering issues with your Chromebook crashing, freezing, or lagging, there are some quick fixes you can try. For instance, refreshing your Chrome browser, uninstalling recent apps or programs, and checking for available updates can help keep your device running smoothly. Please take a moment to review, "Samsung Chromebook performance is lagging" and "Samsung Chromebook is slow or not working properly" to help resolve what you may be experiencing with your PC. If you would like further assistance afterward or if you would like further assistance, please feel free to contact Support. Thank you for being a devoted Samsung customer. - Debra
Android Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is nothing extreme about this Chromebook. The processor is slow, but it gets the job done at the end of the day.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy MAMcM, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Chromebook Go. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung Chromebook is slow or not working properly" to help resolve what you've described. If you have any questions or if you would like further assistance afterward, please feel free to contact Support. Thanks for being a cherished Samsung customer. - Debra
Just okay. Returned to the store.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is not what I was expecting. It's wanted me to create another account when I had already got one.
No, I would not recommend this to a friend- Pros mentioned:Portability
You get what you pay for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should but very cheaply made and flimsy. Easy to navigate.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day JoleneC, thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Chromebook Go. We appreciate your sentiments as we strive to improve the functionality and design of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us or if you would like further assistance, please let us know by contacting Support at your earliest convenience. Thanks for choosing Samsung! - Debra
Super slow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly from a chromebook i had low expectations but thia takes the cake. The only reason i did not return it is because I threw the box away
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Doncorniel, thank you for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Chromebook Go. If you are encountering issues with your Chromebook crashing, freezing, or lagging, there are some quick fixes you can try. For instance, refreshing your Chrome browser, uninstalling recent apps or programs, and checking for available updates can help keep your device running smoothly. Check out, "Samsung Chromebook is slow or not working properly" to help resolve what you've described to be experiencing with your PC. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra
- Pros mentioned:Overall performance
Not ehat i ws hoping for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was Hoping for better but it does ehat it needs to do
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Alberto, thank you for taking the opportunity to share your thoughts with us about the Samsung Galaxy Chromebook Go. We value your sentiments as we continue to improve the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance with troubleshooting your device. Please feel free to reach out when you can! Thanks for being a devoted Samsung customer. - Debra
cheap price means cheap product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery always needs to be reharged within 6 hours of a full charge. I dont have the time between work and school to return this item.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there User150964, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Chromebook Go. We value your sentiments as your feedback allows us to improve future versions of our product line to better align with our customer's needs. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to check out, "How to charge your Samsung Chromebook and get the best battery life" to help resolve what you may be experiencing with your PC. Let us know after reviewing the resource shared if you would like further assistance by contacting Support at your leisure. Thanks for being a faithful Samsung customer. - Debra
Boot error
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the refurbish laptop . Didn’t boot up. Brought it back. Geek squad could fix issue. So it’s force to return it waste of time.
No, I would not recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like this it’s very hard to use it. It’s really complicated
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations NancyH, thanks for taking the opportunity to review your Samsung Galaxy Chromebook Go. We appreciate your transparency. We realize that transitioning to new devices can often feel overwhelming. Have no worry, we have a wealth of resources available to help our customers make the transition as seamlessly as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. If you would like to share any other feedback with us or if you would like any assistance, feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra