Customer Ratings & Reviews
- Model:
- XE550XGA-KC1US
- SKU:
- 10949887
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the product's strong overall performance, impressive display, and good battery life. Its portability and light weight are also highly appreciated. However, some users have expressed concerns regarding the keyboard layout.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Keyboard layout
Innovative but has issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright though somewhat pixelated AMOLED screen, with a ultrathin and ultralight chassis. However, the number pads squeezed o into the right side take up unnecessary space making one feel asymmetric while typing. I also noticed inadvertent back jumping of the cursor while typing, evidently due to a subtle problem (also reported by at least one other review of this Chromebook) with palm rejection of the quite sensitive track pad. Overall, Overall, $699 is a hefty MSRP for a non-touchscreen clamshell, although Samsung is setting an innovative trend for Chromebooks with OLED display while increasing screen size and decreasing form factor.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice chrome book
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the performance, it’s fast and easy to use! Perfect for what my husband and I use it for!
I would recommend this to a friend My Galaxy Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Galaxy Chromebook plus is the best simple laptop. It's easy to set up. Excellent for people who are not familiar with technology.
I would recommend this to a friend- Pros mentioned:Overall performance
Make mine a Plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Plus to have a Chromebook Plus, despite the higher cost.
I would recommend this to a friend Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s thin but powerful. Still getting used to it compared to my Surface.
I would recommend this to a friend- Pros mentioned:Overall performance
Great product!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so happy with this computer!! It’s working perfectly!
I would recommend this to a friend Great computer with separate 10 keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it i lovr having a 10 key seperaye. Bought my husband one too
I would recommend this to a friendShan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for a Chromebook large screen and good keyboard
I would recommend this to a friend- Pros mentioned:Overall performance
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For my purpose it was perfect. Very happy I got it
I would recommend this to a friend Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still having issues with the software and will need to schedule a meeting
No, I would not recommend this to a friendGreat purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Associate was great. My daughter is liking her samsung chromebook so far.
I would recommend this to a friendLaptop review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop , especially if you go to school! Highly recommend ! Love the touch screen!
I would recommend this to a friendMy computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer. Salesperson was very knowledgeable, helpfull and has been a resource i can reach out to
I would recommend this to a friendConvenient Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy setup, works seamlessly with your Google Account and its Ecosystem.
I would recommend this to a friendGood purchse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific size, good functional chrome book for students.
I would recommend this to a friendGood laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grate laptop has helped me in college and is very reliable.
I would recommend this to a friendApp device
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves the quick app use. Not Love as a Microsoft laptop.
I would recommend this to a friendI was shocked
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hinge went after 4 months. Samsung said too bad. Warranty totally worthless. If you buy, get the Best Buy warranty. I got a local guy to fix mine for $150
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Battery, thanks for reaching out to share your experience using the Samsung Galaxy Chromebook Plus. Your feedback is invaluable to us as we continue to make improvements on our product line to better align with the needs of our customers. Samsung provides a 12-month warranty on your PC for manufacturing defects in materials and workmanship. Please feel free to contact Support at your earliest convenience if you would like further assistance or if you would like to share additional details about what you have been experiencing. Thank you for being a faithful Samsung customer. - Debra
App not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice but I can’t download any apps from the Apple Store or android store
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there ValentiniCappucini, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Chromebook Plus. We value your feedback as it allows us the opportunity to improve the functionality and design of our products. Here's a few reasons why Apple apps are not compatible with the Galaxy Chromebook Plus: The Galaxy Chromebook Plus utilizes Chrome OS and Apple apps have been designed for their own iOS and iPadOS. A few reasons why some Android apps may not be compatible with your PC: The apps may not be designed to function on large screen devices, they may be designed for specific versions of Android, or the developer may not have enabled the app for use on Chromebooks. If you would like to share additional feedback with us or if you would like any further assistance, let us know by reaching out to Support. Thank you for being a steadfast Samsung customer. - Debra
- Pros mentioned:Battery life
Samsung Chromebook Plus great laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife likes Chromebooks and wanted a nice screen so I picked up one of these on open box. She loves the laptop, thin, amazing screen and battery life.... only gripe is the number pad pushes your primary keys left but that is a common issue with 15/16" laptops these days but this was the best on the market I have run across.
I would recommend this to a friend