Customer Ratings & Reviews
- Model:
- XE550XGA-KC1US
- SKU:
- 10949887
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the product's strong overall performance, impressive display, and good battery life. Its portability and light weight are also highly appreciated. However, some users have expressed concerns regarding the keyboard layout.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is the easiest setup and navigation that i used in a long time
I would recommend this to a friend - Pros mentioned:Overall performance
Galaxy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it i get everything done I need to get and more
I would recommend this to a friend - Pros mentioned:Overall performance
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device and service from best buy, saved me $100 already
I would recommend this to a friend Awesome
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome best chromebook in the market !!!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Overall performance
Schoolwork
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my son’s school. Good picture! Good quality!
I would recommend this to a friend Healthcare professional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service, just in time approach with markmix best oriented. The sales rep.was professional and customer/ people person. Knew the products and work cutting edge transformative approach-details.
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung Chromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great chromebook. Purchased to use with my galaxy fold.
I would recommend this to a friend Works Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good clear picture compatibility with my phone and tablet what else could you want
I would recommend this to a friend- Pros mentioned:Overall performance
5 Stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great premium feeling chromebook that just run. Quick, quiet, and efficient. Great for web based training.
I would recommend this to a friend - Pros mentioned:Portability
Perfect laptop for me!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ultra thin and light. It has all the features I wanted including a numeric key pad and backlit keys. Love it!
I would recommend this to a friend - Pros mentioned:Portability
Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very light and easy to use. The mouse pad is easy to use.
I would recommend this to a friend - Pros mentioned:Overall performance
Great for the buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price, solid for all the basic daily work
I would recommend this to a friend - Pros mentioned:Portability
Excellent Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Chromebook is lightweight and well made. Except for those who need video production or gaming, I think it is an excellent choice.
I would recommend this to a friend - Pros mentioned:Weight
Better options for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off lightweight great screen quality (not touch screen should be for the price) Good Keyboard and trackpad but the orientation of the track pad to accommodate the numbers keys causes my palm to accidentally touch the track pad while typing.. Battery life is poor in comparison to the advertised usage.
I would recommend this to a friendBrand response from Samsung
Posted .Aloha JimH, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Chromebook Plus. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Issues with touchpad responsiveness on your Samsung Chromebook can be caused by several factors, such as software and drivers that are in need of updates, or if there are any issues with your account. No matter what particular touchpad issue is occurring, there is an easy way to fix it in most cases. Please check out, "Touchpad issues on your Samsung Chromebook" and "Reduced battery life on Samsung PC" to help resolve what you have described to be experiencing with your PC. If you would like any further assistance afterward or if you have any questions for us, please feel free to contact Support. Thank you for being a staunch Samsung customer. - Debra
- Pros mentioned:Portability
Samsung-Galaxy Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first time owning a Chromebook. There are few learning curves but over all I am pleased with this chromebook.
I would recommend this to a friend - Pros mentioned:Overall performance
Great gift for students
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grabbed this item as gift for my nephew for his medical studies. He loves it.
I would recommend this to a friend - Pros mentioned:Overall performance
nice laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it, fast and nice keyboard. the screen is also nice
I would recommend this to a friend Good battery life
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall does everything I needed it too, a little bit bigger than expected
I would recommend this to a friend- Cons mentioned:Keyboard layout
No from me, there are better laptops for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to buy this chromebook as my first entry into the Chromebook OS, but it was quickly spoiled by some issues I came across while setting it up, I couldn't get phone hub to link to my S24 Ultra despite looking online for solutions, decided to powerwash it after setup and still nothing. Also, the display is glossy, and had an issue with brightness as it was flickering after setting it to high. Lastly, I felt like the trackpad was coming across some issues, I had it set to the highest setting but felt like it was still lagging. Perhaps I will need to seek another brand. But as a result of these issues, this Chromebook will be going back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy ErickC94, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Chromebook Plus. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your Chromebook Plus and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra
- Pros mentioned:Overall performance
Christmas Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Typical great Chromebook. On time as promised with a good price
I would recommend this to a friend