Customer Ratings & Reviews
- Model:
- XE550XGA-KC1US
- SKU:
- 10949887
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the product's strong overall performance, impressive display, and good battery life. Its portability and light weight are also highly appreciated. However, some users have expressed concerns regarding the keyboard layout.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Best Overall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a lot of Chromebooks and just sold a newish Acer Spin 714 (core 5) for this one. My previous favorite was Pixelbook Go. The light weight became my most preferred feature. I hope that Samsung will continue yearly refreshes on this one for a long time. I had no problem giving up the touchscreen for this one, and that was my second most preferred feature.
I would recommend this to a friend Battery will not last more than 3 hours
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this a 0 stars if I could. I proudly owned an older Samsung Chromebook, purchased from Best buy, for 5-6 years. My older one could easily last 7-8 hours. Decided to buy this model because of the wider screen. Samsung claims the battery autonomy is up to 13hrs. However this device has to be recharged after 2-3 hours. When one buys a Samsung, one expects quality. this clearly is not quality. it's a disgrace. 700 bucks for a piece of junk. Perhaps bestbuy put this device back in the box, knowing that it was defect.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Alain, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Chromebook+. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to check out, "How to charge your Samsung Chromebook and get the best battery life" to help resolve what you may be experiencing with your device. If you would like further assistance or if you have any questions for us after reviewing the resource shared, do not hesitate to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra
