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Customer reviews

Rating 4.1 out of 5 stars with 13 reviews

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54%
would recommend
to a friend

Customers are saying

Customers value the Galaxy J5 Prime 4G LTE with 16GB Memory Cell Phone (Unlocked) for its good performance. Customers have commented on its great test performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1 of 1 review
  • Cons mentioned:
    Phone not turning on, Screen flickering

    Rated 1 out of 5 stars

    DO NOT BUY - STAY AWAY - IT IS A JUNK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my daughter for her study abroad. We received it on May 9, 2017. A week later she flew to Italy, then she traveled to the South. Few days after her arrival, the screen started to flicker. She had difficulty to switch the phone on, she needed to try 2, 3 times. The phone went dead on May 29, after she arrived in Rome. Calling Samsung revealed that it was not sold in U.S.!!! BB refused to replace that phone. Having it repaired by Samsung does not make sense. My daughter arrives from Rome on July 4 and few days later she fly to Sydney, Australia for 5 months study. For selling a junk, for your "ability to understand", for my $200 thrown in a mud, I will never buy anything from you Best Buy again.

    No, I would not recommend this to a friend